Overall Ratings & Reviews Urbanview Hotel Utari

The place is in the middle of the city but the cleanliness of the room is very poor, the room is full of dust

there is absolutely no match between the photo and reality

It's okay, it's enough for resting, it's just a bit annoying because the walls need to be repainted, especially above the AC, there are traces of AC water so it's not nice to look at.

Staff nya OK ramah & melayani, hanya wifi tdk bisa diakses dlm kmr, jadi kapok saya nginap disini lagi saya kecewa dg pesanan yg ini nyesel saya

An old hotel, strategic location, but room design so old

Plus: friendly hotel staff. Minus: dirty and scary rooms.

The room is very dirty and smelly. Just entered the room there was a cockroach. The bathroom is also dirty. Blankets and pillows also smell. The towels are very dirty. The noise level is also high, if people outside the room are talking, it can be heard in the room until midnight. Sorry but the stay yesterday was really uncomfortable.

This is a very old hotel, there is no repair of the broken ceramic, the AC toilet smells horrible, the front office is not friendly anymore, I can't check in at 1:30 and I'm told to wait, ok no problem I'll wait, and I didn't get a call until 2:17 -call me, I took the initiative to make an appointment, eh, this fo is even watching a movie on his computer, but he called me 17 minutes late, the hotel facilities, the sofa used for the employee, is not worth it at the same price

Booked this hotel the first time because I was fooled by the brightly lit photos. I'm surprised how a property like this can still be live in the app. The hotel's location close to the ITB campus was the only plus point because I came for a campus reunion. Hotel: The building is old, the room door is an old door that uses a slot like a boarding house. Toilet: The color of the toilet ceramic is black, it looks like the gas station toilet is still more appropriate. My husband only uses the toilet because he needs to, the next day he's not interested in showering because the toilet makes him in a bad mood. Internet: WIFI doesn't connect at all. The prayer room door is cool but when the prayer room is in it turns out there's nothing good about it, it's just a blank carpet like a dirty open field carpet, I don't know when it was last cleaned 😆.