Traveler Reviews EG PRIVATE HOUSE - SERVICE APARTMENT HOTEL
Number of reviews per page
20
20
40
40
Top reviews
Aurea Aurita
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Excellent staff. Clean and excellent location. Will book again next time. ❤️👍
Marechel
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Staff was very helpful and responsive. Thank you
ELIYAHU
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Not a hotel great location no amenities terrible breakfast
Martin
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Awesome
Brittany
with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff were very responsive and so helpful with our stay. Room was very clean and bed super comfortable. Really enjoyed our stay here
edwin
with Partner
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Very hard to locate the EG private house in BGC. You have to specify that it is inside the
Uptown parksuite tower 2. Checking in is very
Complicated, front desk doesnt help you they will just call, it would be helpful if you have a representative at the ground floor
william
Family
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Our hotel is close to the malls. Very convenient with food and shopping. Room service is great. Place is clean. Free shuttle ride to and from the airport is great.Things that I don’t like were stairs at the facade of the building. We were scared of falling and possibly breaking our bones. It is not conducive for persons with disabilities.Second complaint was our balcony. A roof was blocking our view. Third complaint was breakfast with coffee delivered to your room daily. I regretted ordering it during our entire stay. Fourth complaint was the guy at the check in counter. He needs re training with costumer relations 101. The guy was so arrogant as if he owns the building. Otherwise, it was an enjoyable experience.
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Marlon
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Bathroom was flooding
Ahmed
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Don't want to leave any comment ,
Tu
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The room staff is good but the door guard need to be more helpful.
Ruben
with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The location was great. Very fast response time from management and housekeeping. The welcome gift was an unexpected surprise. The donuts were delicious, also grateful for other items. Courteous staff. Also got free breakfast when requested, which is going above and beyond. Will stay here again.
Ofelia
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Staffs are courteous n nice
Nice view frombour room
ErJosephine
Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Loved our stay! Excellent location and amazing staff who made us feel welcome.
Maria
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Yes, Staff was very attentive and prompt.
Maria Cristina
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Yes everything was great, staff very ready and available to assist us. Will stay there again.
Victoria
Friends and Family Family
6.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
EG Private House exceeded my expectations. The staff at all levels were just awesome. I was well taken care of.
Michael
Friends and Family Family
6.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
The unit was in fair condition. Paint on the inside of bathroom door was peeling. Toilet seat was not properly secured and sliding around when you sit on it. There was cardboard with duct tape covering a hole in the wall under the bathroom sink. Had to call to request towels upon arrival as there were no towels provided.
Robert B
with Partner
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
My wife and I received such gracious hospitality from the entire staff!!! Every question and minor issue we communicated to the staff was addressed quickly and efficiently. The room was spacious and well stocked. The breakfast that was brought to our room daily was excellent! The location of the complex could not be better. Thank you to all the administration and staff!!! You are the BEST!!!
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Teresa Angeles
Business and Leisure
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The room was immaculate, and the staff were warm and helpful. The complimentary breakfast and welcome food gift were a nice touch. I look forward to booking with this EG Private House again when I go back.
Elisa
Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Pros: Very good location.
Cons:We usually shower under the faucet since hot water doesn’t last in the shower. Dim light in the bathroom, it’s hard to put my make up. Don’t expect too much with breakfast, usually pasta. Hard bed.