R***u

Leisure

8.8

/10

Reviewed 7 week(s) ago

Clean room, friendly staff, great location, and a comfortable stay. Everything went smoothly. Highly recommended.

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C***a

8.5

/10

Reviewed 8 week(s) ago

The staff service was poor. Upon entering the hotel, we had a lot of luggage but no staff. Check-in was unclear everywhere, so we ended up checking in through the concierge. It's a good hotel for transit or catching an early flight. The location is good, right next to a mall. But the service is poor.

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a***a

Leisure

8.2

/10

Reviewed 11 week(s) ago

Just a caveat, the bathroom door is confusing and it flooded into the room.

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mohammad S. T.

Transit

9.4

/10

Reviewed 14 week(s) ago

Faster check-in times, so those in transit can rest earlier.

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N***n

Staycation

9.4

/10

Reviewed 16 week(s) ago

Being right near the outlet mall is very convenient for hunting for sales before heading to the airport. It's a good place to shop if you want to buy designer items at a good price.

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Ning W.

8.8

/10

Reviewed 21 week(s) ago

It’s the right place when you have any activities nearby.

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F***a

Transit

9.4

/10

Reviewed 26 week(s) ago

Best option to choose when you are in transit in Singapore. Overall, everything was perfect.

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Accommodation's Reply

26 May 2026

Dear Guest, Thank you for your review. We are pleased to hear that you had an enjoyable stay with us and found our hotel suitable for your transit stay. We look forward to welcoming you back for another seamless experience soon! Best regards, Dorsett Changi City Singapore Management Team

E***r

Leisure

9.4

/10

Reviewed 28 week(s) ago

The hotel shares the same building as Changi City Point Mall and is close to the Expo MRT. A must-stay if you're in Singapore.

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2 people find it helpful

Accommodation's Reply

26 May 2026

Dear Guest, Thank you for your review. We are happy to hear that you enjoyed your stay with us and appreciated our easy access to Expo MRT station, Changi City Point, and Changi Airport. We look forward to welcoming you back for another vibrant experience soon! Best regards, Dorsett Changi City Singapore Management Team

M***a

9.4

/10

Reviewed 30 week(s) ago

We always book this hotel wherever we’re doing a transit flight in Singapore. The hotel is always reliable, near the station/Changi Airport, next to Changi Point Mall. The bedroom & bathroom were clean and tidy. All the amenities were proper. The king bed was huge and comfy.

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Accommodation's Reply

26 May 2026

Dear Guest, Thank you for your review and continued support. We are happy to hear that you enjoyed your transit stay with us as usual and appreciated our clean rooms, well-equipped amenities, and easy access to MRT station, Changi City Point, and Changi Airport. We look forward to welcoming you back for another seamless experience soon! Best regards, Dorsett Changi City Singapore Management Team

D***y

8.8

/10

Reviewed 31 week(s) ago

Good location, next to shopping center, easy to get to from airport with train. Good for transit hotel for long layover

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Accommodation's Reply

26 May 2026

Dear Guest, Thank you for your review. We are happy to hear that you enjoyed your stay with us and found our location near Changi City Point and Changi Airport convenient for transit stays. We look forward to welcoming you back for another seamless experience soon! Best regards, Dorsett Changi City Singapore Management Team

Verified Traveler

Business

6.5

/10

Reviewed 39 week(s) ago

It's the best place to stay for your first flight in the morning, as it's the closest to Changi Airport. It's directly connected to the station, so you won't get wet even in the rain.

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1 people find it helpful

Accommodation's Reply

26 May 2026

Dear Guest, Thank you for your review. We are glad to hear that you had a pleasant stay with us and found our location convenient for your morning flights. We look forward to welcoming you back for another seamless experience soon! Best regards, Dorsett Changi City Singapore Management Team

G***t

Staycation

10.0

/10

Reviewed 39 week(s) ago

The staff was so friendly and the service was good. The breakfast was good too! Really enjoyed.

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Accommodation's Reply

26 May 2026

Dear Guest, Thank you for your review. We are glad to hear that you had a pleasant stay with us and appreciated our warm hospitality and breakfast spread. We look forward to welcoming you back for another enjoyable experience soon! Best regards, Dorsett Changi City Singapore Management Team

E***a

Transit

8.8

/10

Reviewed 40 week(s) ago

The shortcut way from Expo Station to hotel only open before 9/10pm and after 6am. Unfortunatelly I came after 10pm and check out early 6am (even I wait until 6.10am that day the door hasnt open yet) so I have to walk a turn around. In check in process I wait a bit long because there was a group of delayed flight, there only 1 concierge serving.

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Accommodation's Reply

30 Jan 2026

Dear Guest, Thank you for your review. We are delighted to hear that you had an overall pleasant stay with us. However, we apologise for the delay in your check-in experience. Your feedback is important to us, and we have raised it to the relevant department leader to address this internally. We hope to welcome you back for an even more seamless experience soon! Best regards, Dorsett Changi City Singapore Management Team

Raden S. S.

Transit

9.7

/10

Reviewed 41 week(s) ago

Good hotel near Changi Airport

1 people find it helpful

Accommodation's Reply

28 Jan 2026

Dear Raden S. S., Thank you for your review. We are delighted to hear that you had a pleasant stay with us and enjoyed our close proximity to Changi Airport. We hope to welcome you back for another enjoyable stay soon! Best regards, Dorsett Changi City Singapore Management Team

B***y

Transit

9.4

/10

Reviewed 43 week(s) ago

I was check in quite late and the staff was very nice and quick to proceed. The room really nice, worth for me to stay after long flight. Feels like home…

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Accommodation's Reply

20 Jan 2026

Dear Guest, Thank you for your review. We are happy to hear that you had a pleasant stay with us and appreciated our warm hospitality and comfortable room. We look forward to welcoming you back for another relaxing experience soon! Best regards, Dorsett Changi City Singapore Management Team

Sam C.

10.0

/10

Reviewed 43 week(s) ago

not bad but the breakfast is so expensice

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Accommodation's Reply

20 Jan 2026

Dear Sam C., Thank you for your review. We are delighted to hear that you had a pleasant stay with us, and we look forward to welcoming you back for another vibrant experience soon! Best regards, Dorsett Changi City Singapore Management Team

Ranu S.

9.4

/10

Reviewed 44 week(s) ago

The location is close to Changi Airport, suitable for those who have a long transit in Singapore.

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Accommodation's Reply

02 Jan 2026

Dear Ranu S., Thank you for your review. We are delighted to hear that you had a pleasant stay with us and found our location near Changi Airport convenient for transit travellers. We look forward to welcoming you back for another comfortable stay soon! Best regards, Dorsett Changi City Singapore Management Team

D***a

10.0

/10

Reviewed 45 week(s) ago

I like this hotel, if I have the money I want to stay here again because the price is quite good hehe

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Accommodation's Reply

20 Jan 2026

Dear Guest, Thank you for your review. We are delighted to hear that you enjoyed your stay with us, and we look forward to welcoming you back for another memorable experience soon! Best regards, Dorsett Changi City Singapore Management Team

Dino A.

Leisure

8.1

/10

Reviewed 66 week(s) ago

Hotel is nice but isolated in industrial n business area not much

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Accommodation's Reply

02 Sep 2025

Dear Dino A., Thank you for your review. We are glad to hear that you had an enjoyable stay, and we hope to welcome you back for another vibrant stay soon! Best regards, Dorsett Changi City Singapore Management Team

G***t

Transit

9.4

/10

Reviewed 68 week(s) ago

Best option if you want to stay near the airport and have easy access to the city and airport by MRT. Friendly staff, clean and comfy room, great pool.

1 people find it helpful

Accommodation's Reply

15 Sep 2025

Dear Guest, Thank you for your review. We are happy to hear that you had an enjoyable stay with us and found our location convenient with easy access to Changi Airport and the city via MRT. We look forward to welcoming you back for another vibrant stay soon! Best regards, Dorsett Changi City Singapore Management Team

Dorsett Changi City Singapore

Overall Ratings & Reviews Dorsett Changi City Singapore

9.0

9.0

8.2

8.9

8.8

Traveler Reviews Dorsett Changi City Singapore