Hotel Botanic Belatuk

Explore Hotel Botanic Belatuk
9.2
Exceptional
From 158 reviews
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Cleanliness

9.2

Room Comfort

9.2

Meal

8.8

Location

9.2

Service and Facilites

9.2

People often mention about Hotel Botanic Belatuk
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Ambiance (11)
Bedroom (10)
Accessibility (8)
Staff Friendliness (8)
Room Space (8)
Distance to City Center (7)
Surroundings (7)
Family Friendly (7)
Bathroom (7)
Wifi (6)
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Traveler Reviews Hotel Botanic Belatuk

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40
Customer reviews
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Arfintha A.
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Transit
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8.2
/10
Reviewed 5 day(s) ago
Clean, comfortable, complete. Recommended
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Edward H. T.
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Business
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10.0
/10
Reviewed 10 week(s) ago
Great location, walking distance to restaurants and more. The hotel is relatively new, offers beverages, is clean, and offers excellent value for money. I was on a one-day business trip and was satisfied with my stay. The reception staff was also friendly.
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Accommodation's Reply
23 Dec 2025
Hello Mr. Edward, Thank you for your review. We are delighted to hear that the location, beverage facilities, cleanliness, and value for money met your expectations. We also appreciate your feedback from our front desk team. We hope to see you again, Mr. Edward 😊💚
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L***a
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8.4
/10
Reviewed 10 week(s) ago
The music sounds so loud that it's quite disturbing in the room, maybe from the building next to the hotel, until 3 in the morning there's always noise.
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2 people find it helpful
Accommodation's Reply
23 Dec 2025
Hello, thank you for your review. We apologize for the noise that may have made your rest uncomfortable. Although the noise originated from outside the hotel area, we are working to resolve the issue and will follow up on it. We apologize again and hope to provide you with a better experience during your next stay. Thank you. 😊💚
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Verified Traveler
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8.8
/10
Reviewed 12 week(s) ago
Cozy, shady location, clean room
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1 people find it helpful
Accommodation's Reply
15 Dec 2025
Hi there! Thank you for your wonderful review. 😊 We're glad you enjoyed the comfortable atmosphere, quiet location, and clean rooms. We hope you had a pleasant stay and we look forward to welcoming you back again. 😊💚
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D***a
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Staycation
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9.4
/10
Reviewed 13 week(s) ago
This place is really comfy for working.
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Accommodation's Reply
15 Dec 2025
Hi there! Thank you so much for your review. 😊 We're delighted to hear that our workplace is very comfortable. We hope the atmosphere and facilities we provide continue to enhance your work efficiency. We look forward to seeing you again soon! 😊💚
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Angel
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8.5
/10
Reviewed 13 week(s) ago
The place is nice and the room size is spacious
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1 people find it helpful
Accommodation's Reply
15 Dec 2025
Hi Angel, thank you for your wonderful review! 😊 We're delighted to hear you enjoyed your stay and found the rooms spacious. We hope these comforts made your stay memorable. We look forward to welcoming you back again, Angel! 😊💚
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P***S
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Business
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5.8
/10
Reviewed 14 week(s) ago
This is my second time staying in the same room... For the first stay experience it was quite okay, only the sound from the next room was heard. The second stay experience when entering there were: 1. Hair loss in the bathroom, on the floor of the room, and on the bed sheets, not too much just indicating that the room was not cleaned properly. Considering there were 3 hair spots, asked to move rooms, they said it was full, finally cleaned again and changed all the sheets and pillowcases and it turned out that when swept there was a lot of hair dirt. 2. A lot of noise from outside was heard from the room all night until morning (because I was doing office work). There should be a staff member who controls each floor. 3. While sleeping, woke up and was disturbed by the sound of a worker drilling the renovation of the next room right on the wall adjacent to my room and it was very disturbing at 8 am, I have complained but it seems there was no follow-up action it lasted a long time and was very noisy and disturbing, it would be bad if the foreman could arrange maintenance when the renovation with noisy noise was carried out. Only an apology from the receptionist when complained.
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1 people find it helpful
Accommodation's Reply
25 Nov 2025
Hello, sister. Thank you for choosing Botanic Hotel as your accommodation again and thank you for taking the time to write a detailed review. We apologize for the inconvenience you experienced, whether it was the cleanliness of the room, the noise, or the renovation activities that disturbed your rest. This experience was definitely far from the standard of service we intend to provide. Regarding the hair and cleanliness of the room, this is an important concern and assessment to prevent the same from happening again. Similarly, regarding the noise from outside and the renovation activities, we will improve our operational supervision and work schedules to avoid disturbing guests, especially during rest time. Your feedback is very important to improve the quality of our service in the future. We sincerely hope to welcome you back and provide you with an even better stay experience. Thank you and we hope to welcome you back again, sister. 😊💚
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M***.
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9.7
/10
Reviewed 14 week(s) ago
Nice, neat and comfortable room.
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Accommodation's Reply
25 Nov 2025
Hello, sister. Thank you for staying at the Botanic Hotel. Thank you for the review. We hope to welcome you back again, sister. 😊💚
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Nicko
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10.0
/10
Reviewed 15 week(s) ago
The hotel staff here are friendly.
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Accommodation's Reply
12 Nov 2025
Hi Nicko, thank you so much for your review! 😊 We're so happy to hear that you enjoyed our staff's friendliness. We hope you had a great time and look forward to welcoming you back! 😊💚
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Z***l
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9.1
/10
Reviewed 16 week(s) ago
I have stayed here many times because the hotel is clean and comfortable.
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1 people find it helpful
Accommodation's Reply
12 Nov 2025
Hello, thank you so much for staying at the Botanical Garden Hotel! We are delighted that you enjoyed our clean and comfortable environment and made you feel right at home. We look forward to seeing you again! 😊💚
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Muhamad A. F. A.
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8.5
/10
Reviewed 17 week(s) ago
Safety is not given enough attention, such as helmets must be brought in and not left in the parking lot.
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Accommodation's Reply
29 Oct 2025
Hi Muhamad, thank you for staying at Hotel Botanic. Thank you for your review. We apologize for the inconvenience. For your safety, we recommend that you bring your helmet into the building to prevent loss in the motorcycle parking lot, even if it is hung on the helmet hanger. Thank you 😊💚
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D***I
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Staycation
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8.8
/10
Reviewed 18 week(s) ago
The hotel staff was very friendly and helpful upon check-in. Strategic location close to the city and many restaurants.
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1 people find it helpful
Accommodation's Reply
29 Oct 2025
Hello, sister. Thank you for staying at the Botanic Hotel. Thank you for the review. We hope to welcome you back again, sister. 😊💚
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m***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
I like hotels the most with a cash deposit requirement and there is an ATM nearby.
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1 people find it helpful
Accommodation's Reply
09 Oct 2025
Hi Sis, we apologize for the inconvenience. We will take this information into consideration for the future. Thank you for staying at Hotel Botanic and thank you for your review 😊💚
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g***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Recommended for those who want to staycation
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1 people find it helpful
Accommodation's Reply
30 Sep 2025
Hi Sis, thank you for staying at Hotel Botanic. We're so happy you recommended our place for your staycation. We look forward to welcoming you back for your next staycation 😊💚
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J***o
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Business
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10.0
/10
Reviewed 22 week(s) ago
Maintain quality and cleanliness
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Accommodation's Reply
30 Sep 2025
Hi Sis, thank you for staying at Hotel Botanic. Thank you so much for your review, Sis! We are very happy to hear that you were satisfied with the quality and cleanliness of our services. We will continue to strive to maintain and even improve existing standards so that your future experiences will remain enjoyable. We look forward to welcoming you back, Sis 😊💚
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Verified Traveler
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10.0
/10
Reviewed 23 week(s) ago
The room smells good, is comfortable, and is clean, especially the bathroom, which is immaculately clean.
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Accommodation's Reply
22 Sep 2025
Hi Sis, Thank you for staying at Hotel Botanic Belatuk. Thank you for your review. We look forward to welcoming you back, Sis 😊💚
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A***h
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9.7
/10
Reviewed 24 week(s) ago
Quite comfortable, I will come here often when I go to Samarinda.
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1 people find it helpful
Accommodation's Reply
11 Sep 2025
Hi Sis, Thank you for staying at Hotel Botanic, and thank you for your review. We look forward to welcoming you back, Sis😊💚
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I***a
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9.7
/10
Reviewed 25 week(s) ago
Very comfortable and makes for a good night's sleep
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Accommodation's Reply
11 Sep 2025
Hi Sis, Thank you for staying at Hotel Botanic, and thank you for your review. We look forward to welcoming you back, Sis😊💚
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R***o
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8.5
/10
Reviewed 26 week(s) ago
Ok, pretty good, clean, decent location
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Accommodation's Reply
11 Sep 2025
Hi Sis, Thank you for staying at Hotel Botanic, and thank you for your review. We look forward to welcoming you back, Sis😊💚
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T***O
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
nice bgt
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Accommodation's Reply
11 Sep 2025
Hi Sis, Thank you for staying at Hotel Botanic, and thank you for your review. We look forward to welcoming you back, Sis😊💚
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Number of reviews per page
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