The hotel provided inaccurate images. This was my first time coming to the hotel and trying to book a room here. I also relied on the hotel's provided images to book, and accepted a higher price than other places (even though I arrived at midnight and stayed only half a night on the first day) to book a room with a balcony. When I got to the hotel, they said it wasn't true, so it turned out they were just selling something else =]]]]. I could still book a room with a balcony on the app, but I couldn't upgrade my room, and the service was terrible. The room wasn't clean, there were cockroaches, and it was soundproof.