Our stay at The Ruby Bea Hotel in Florence was a really great experience overall. The location couldn’t have been better—everything felt easily accessible, which made exploring the city so much more enjoyable. What stood out the most was the staff. They were incredibly kind and consistently helpful, whether it was giving directions, offering thoughtful recommendations, or helping us arrange a taxi. That level of service made a big difference and made us feel well taken care of throughout our stay. Breakfast was another highlight, especially if you’re trying to keep things a bit on the healthier side. There were solid options that didn’t feel overly heavy, which was a nice way to start each day. All in all, a comfortable and welcoming place to stay, especially if you value great service and a convenient location.

The room was a great size with a beautiful window! The location was fantastic. I think if they added a chest of drawers and more hangars it would be excellent. A refrigerator in the room would also be putting the hotel into an excellent room! Our stay was lovely!

Decent place to stay in Florence

Wonderful staff. We had a room with an extra bed for our daughter and it was in a loft. A great use of space.

Love this hotel!

This hotel was awesome! Great staff and incredible service.

Very handy location and the room was in superb conditions.

Fabulous breakfast bar. Room was amazing with a great view.

Very nice hotel, good location

Fantastic selection and coffee at breakfast!

Loved the hotel, staff was wonderful. Alittle off the main path but the tram is right outside. Spacious rooms. Comfortable beds. Loved the galleries with the water still and sparkling.

The property is beautiful and our room was two storied and front staff very friendly. We highly recommend this place. Spacious room which was automized and centrally located.

Really good hotel!

Received an upgrade and was delighted. Cool and clean place

Great hotel, big rooms

Hotel room was awesome, zero complaints and very clean. Staff were attentive and provide exceptional service. Quiet room as well. Highly recommend

Very clean room, great location, and friendly staff!

Great lobby and bar. Great breakfast buffet. Very nice and helpful staff. I will miss them. Tram stop across the street. I highly recommend it!!

Great service with nice staffs Thanks Marco and Vince

Overall, it is a good hotel. The staff is friendly and kind, which made our stay pleasant. One area that could be improved is the cleanliness of the rooms, as it wasn’t the best even upon arrival. However, after mentioning it to the staff, they promptly took care of the issue.