B***a
Leisure
8.5
/10
Reviewed 14 week(s) ago
Overall comfortable and okay, but for the first day the staff was lacking in service, when I arrived there was no one guarding the reception at all, it was hot and the fan was off, check in really had to be at 3:00 PM exactly, even though it was only a few minutes less we had to wait, the staff were seen going back and forth but none of them greeted/asked us. Just please provide a broom per room because it is semi-outdoor so there are a lot of fallen leaves, for complete facilities in the kitchen for rice cooker, cutlery, cooking utensils etc. okay. Near the chicken farm but it is not disturbing, only occasionally there is the smell of chicken. Oh yes, there are bicycle facilities that can be used for free but it turns out the bicycles are uncomfortable and need repair.
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Accommodation's Reply
06 May 2026
Thank you so much for your review and feedback. We are delighted to hear that overall you felt comfortable and were satisfied with the villa's facilities, especially the kitchen area and the bicycle facilities we provided. We sincerely apologize for the unpleasant experience during your first day's check-in, particularly regarding the service and the comfort of the staff while waiting. We have recorded your comments about the service, the provision of a broom in the room, and the condition of the bicycles, and will use this information for future evaluations and improvements by our team. Thank you for sharing your experience in such detail. We hope to provide you with a better stay next time. 🙏😊
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