A comfortable hotel with cool air conditioning, fast Wi-Fi, and of course Netflix. In the city center.

Suggestions for improving the breakfast menu and especially providing enough fruit.

The hot water had to wait 3 minutes. So it was a long wait and wasted water. The floor was leaking.

The room was nice, had a smart TV, was clean and comfortable. The only thing was the towels had a bad smell, probably from being stored for a long time. 🥲 Overall, the rest was okay.

The staff were very welcoming from the moment we arrived until the end. I've stayed here several times and it's very homey.

Friendly staff, strategic hotel location, easy to find food on foot, hotel near Alfamart & pharmacy (24 hours), room & toilet are quite spacious, good wifi, can watch Netflix in the room.

Nice place, good staff. Excellent services.

This was my third stay at True Blue within the year, this time from 10–17 July. Unfortunately, I had to self-isolate due to influenza while continuing to work remotely to meet important deadlines. Once again, True Blue felt like the right choice because of its central location, easy access to transportation, comfortable atmosphere, and the wide variety of food and beverages available. During this stay, however, the hotel was in the process of upgrading its Wi-Fi system. The transition took place over several days, mostly during daytime working hours, which made it quite challenging for guests like me who relied on a stable internet connection for work. Fortunately, the receptionist on duty—Mbak Maifa (or Maila, if I remember correctly)—handled the situation with great professionalism. She patiently explained the circumstances and sincerely apologized for the inconvenience, which I truly appreciated. Despite the unexpected connectivity issues, the hospitality of the True Blue team remained exceptional. The housekeeping staff were thoughtful and attentive, ensuring my room was always comfortable and regularly replenishing coffee and drinking water. Small gestures like these made a significant difference, especially while recovering from illness away from home. Returning back to True Blue in the past months, I continue to enjoy the overall experience and would gladly return. My only recommendation is to maintain strong Wi-Fi service, particularly its stability and reliability for guests who work remotely. As more travelers combine work and travel, dependable internet has become just as essential as a comfortable room. Thank you to the entire True Blue team for your kindness and care during an otherwise difficult week. Your warm hospitality made my stay much more pleasant. Bravo, True Blue!!!

The location is quite strategic, close to the culinary center, so there's no need to worry. The room was quite comfortable, and I liked the Japanese-style bed, but for some reason, it felt like someone was "watching" me while showering. It probably needs some "cleaning." Unfortunately, when I stayed last night, the elevator was under repair, so I had to climb the stairs. Luckily, I wasn't carrying a suitcase (I'm a backpacker), as it would have been a bit of a hassle. This is an honest review, not meant to be a putdown, but to encourage future improvements.

I've stayed here several times, and it's easy to get everywhere. If you want coffee, just head downstairs, and the staff are friendly.

Comfortable, clean, strategic location.

Nice place for an overnight stay. The staff was friendly. Will be the next destination for my staycation.

It's close to my destination, and there are plenty of food stalls around the hotel, so I didn't have to bother ordering online. Just a short walk and you'll find plenty of food stalls.

It was a really nice stay, and the room was spacious for four people. The only downside was the lack of soundproofing, but otherwise it was comfortable, clean, and very safe. After checking out, you could still leave your luggage, and the staff was friendly. The room was also pleasant and clean.

Overall good. Really enjoyed staying here. Keep it up. The only thing missing is the Wi-Fi.

Stay here almost every week, No complaints, very comfortable

The hotel is clean and comfortable, and the location is strategic.

An exceptional stay. From check-in to check-out, everything went smoothly. The room was very comfortable, clean, and the staff were very professional. Very satisfied and will definitely return.

The staff is always friendly, it's clean, and it's really cozy. The first time I stayed, there wasn't Yoshinoya or a coffee shop. But now they are, and it's even better, thank you ☺️

the breakfast is not okay, sis