Tru by Hilton Lewisville Vista Ridge Mall

Explore Tru by Hilton Lewisville Vista Ridge Mall
8.6
Very Good
From 522 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.6

Traveler Reviews Tru by Hilton Lewisville Vista Ridge Mall

Number of reviews per page
20
40
Top reviews
Kassiopia
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great neighborhood, restaurants close by, but beds were hard.
Jada
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good 👍
Rene
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel it self appeared to be newer. We asked for wash cloths and hand towels and never received a response for about 3-4 hours. When staff finally responded to us, we were already in bed and was pointless. Staff said they did not have any wash cloths or hand towels. Thumbs down. Nothing was done to rectify the issues.
Raymond
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice place to stay.
MJ
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

No kitchen in my room. Rooms very clean. Quite.
adriana
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Although the hotel had issues with keys, customer service was great and attentive. The hotel was clean and had a great breakfast as well.
Steve
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

No hot water to bathe or shower. Window coverings didn’t work properly. Check in was marginal at best. A very disappointing stay at this Tru.
Tommie
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything was fine, but I waited a good 15 minutes waiting for staff to come to the front desk for check in.
Nicholas
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Easy parking friendly staff
Sandeep
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good
Frank
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Parking was safe and easy to park
Daniel
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2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hand Soap, body soap are empty, TV is not working. Room is smell mold, overall cleaning issues etc.
Thomas
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bathroom was too small, some dude was camped out in the lobby the entire time we were there(3 days), but wasn’t an employee. Also the outer doors did not shut properly leading to us comming down to wide open door to the outside so that any of the transients that where around the hotel (there where many) could have just walked in at anytime. I will more than likely look for an IHG hotel next time and not a Hilton.
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Sreevenkatesh
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good
Henry
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The property is nice and clean. Big rooms. No carpet which feels clean! Would stay again.
Justin
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pool was ice cold, everything else was great!
Thomas Dominic
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very clean, very friendly
Jin
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Easy Parking, 10step bar, restaurants
Bruce
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

✔️
Joshua
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean rooms, good breakfast
Number of reviews per page
20
40