Nothing

We had a wonderful stay, everyone was super nice. Our cleaning lady folded our clothes every morning, her attention to detail was noticed. The girl at the front with red hair was very happy and made sure to help with any questions and when we left she provided us with waters to go. The attendant female at the spa was exceptionally friendly and walked us trough the spa & explained everything. The spa was really nice and modern we enjoyed it as well as the gym. We also loved the location of the hotel, super close to the museum and decently close to the astronomical clock. Really close to many restaurants. We enjoyed the rooftop too. We had such a great experience I wished I would have booked the W at Budapest instead of Matild Palace where we are currently staying. I could tell the difference in friendliness of the staff and amenities. Considering it’s in the same price range I wonder if I would have been better off sticking to the W Hotel here in Budapest too.

Fantastic stay at the W. The staff and service were great, as was the breakfast and the spa.

We loved this hotel. The moment we checked in, we were greeted with a refreshing beverage. The room was very comfortable. The spa facilities were available during our stay and after walking the streets of Prague, it was great to relax in the spa. The location was great as we walked everywhere. I would definitely stay here again.

Good a la care breakfast. Friendly staff.

Amazing breakfast. Helpful staff. Nice clean room. And amazing location.

Perfect Location, top Service, Perfect room, top Personal,top breakfast, top spa. Thank you

H

Spa was amazing. Breakfast service amazing. Room cleaning staff best in world.

Fantastic!

Excellent welcome Great staff Beautiful hotel

Room was clean. Staff was friendly.

It was fine. Nothing special.

Tomáš from front desk was amazing

Friendly staff, comfortable bed, classy hotel.

The concierge and check in process was smooth and everyone was very accommodating. I would definitely recommend! It is also in a prime location!

Beautiful spacious room, excellent spa, super service from friendly knowledgeable staff, great dining

Room service and front desk staff were excellent

Very friendly service, a clean room, and a beautiful breakfast restaurant.

All of it!! But we were not there long enough to do the spa but our friends said it was amazing!