Everything was good and I would definitely consider staying again. All the usual boxes were ticked: our room was ready early, it was roomy, clean, tastefully appointed, the breakfast was excellent, the location very good. If I had to find fault and be picky, there are a couple of things which could be improved: First, there was work going on in the hotel - and at 9am there was drilling in the floor below with a heavy masonry bit. The reverberations sounded like it was directly into our bedroom wall. We were on holiday and have earned a lie in - which we expect to be able to enjoy beyond 9am. Second, the communication between the Spa and the Reception was poor. There had apparently been new rules regarding the Spa bookings recently introduced. Spa sessions of 2 hours could be booked in, but depending on the time of day, these were either complimentary as part of your stay, or chargeable extras. We booked two sessions; the first was during a chargeable period, which wasn't explained at Reception when we booked that slot, the second was during a period when the Spa was being cleaned, and so both pools were out of use - again, not explained at Reception when we booked the slot. I can't imagine we were the only guests who have fallen foul of this and the hotel should do better.

Lovely hotel, great breakfast and very good and quiet central location.

The hotel was far far too expensive for what it was. Only allowed guests to use the spa for free AM, when the plunge pools were not open; shocking really given the unbelievable price we had paid. Would never ever stay again and would not recommend it to anyone.

Rooms were nice, staff was friendly and helpful, the breakfast was good quality.

Our room and bathroom were beautifully designed and modern in a slightly Japanese style. Although compact it was very comfortable and clean. The food in the restaurant was excellent.

This was a stunning hotel and after reading the reviews it did not disappoint! Unbelievably comfortable bed and breakfast was great. At time of stay hotel guests were allowed free access to the spa between 7-10am. Only downside is that all areas of the spa weren’t open. Overall brilliant stay and right in the middle of Bergen.

Great hotel. Great location. Amazing buffet breakfast!!!! Comfortable. Quiet. Love the heated floors. Spa was wonderful to use but confusion when I tried to book a massage (wasn’t successful - online option wasn’t user friendly). Would stay here again.

Hotel is lovely but our room had a tiny bathroom, very uncomfortable.

This was a very nice hotel with excellent facilities including free use of a brolley which came in very handy! Lovely spa and great breakfast. Rooms are on the small size so probably would upgrade next time to a larger room but otherwise couldn’t fault it at all.

Overall very good experience and we would happily staff at the hotel again. The staff were helpful, friendly and were kind enough to give a free room upgrade also. We plan to return as it is perfectly located and short distance to the busier areas, and public transportation. The only reason for 4 star rather than 5 star is simply due to the inconvenience of having to pay for access to the spa and sauna area. This is only free for hotel guests at very limited hours early in the morning on certain weekdays only which isn’t ideal so worth noting for future. Overall, positive experience and would recommend.

Great location, amazing breakfast and very comfortable room. Would recommend!

Proff staff

The hotel and staff war really niv\ce, liked the design.

Excellent hotel in a central position within easy reach of restaurants, shops and the historic port. Great range of food at breakfast and very polite, helpful staff. Plus the room was immaculately clean.

Great hotel. Good location. Friendly, professional and helpful Team. A great stay in Bergen

Zen breakfast and the hotel gym I have visited

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Very good. Very central. Staff helpful.

Clean and really nice rooms, lovely straff, great breakfast and 10/10 spa! Will visit again :)

Great breakfast buffet with a lot of options. The room was wonderfully furnished and clean and efficient. Just a great experience overall. Thank you!