Polamas Residence

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Overall Ratings & Reviews Polamas Residence

Traveloka (112)
Other sources (7)
8.6
Very Good
From 112 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.4

Location

8.8

Service and Facilites

8.4

People often mention about Polamas Residence
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Ambiance (7)
Bedroom (7)
Accessibility (5)
Bathroom (5)
Distance to City Center (4)
Surroundings (4)
Room Space (4)
Staff Friendliness (3)
Wifi (3)
Check-in/out Time (3)
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Traveler Reviews Polamas Residence

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Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
5.3
/10
Reviewed 6 week(s) ago
The Wi-Fi is not working at all, complained to the staff and they can't do anything. The bed is so hard and makes my body sore and causes back pain.
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P***i
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6.7
/10
Reviewed 7 week(s) ago
The accommodation is good, but it's not very clean. The floor was still wet when we entered, and there were stains on the mattress.
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F***n
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Leisure
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6.8
/10
Reviewed 7 week(s) ago
There were no tissues or ashtrays. The atmosphere was more like a boarding house, with people walking in front of our room being heard loudly.
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L***a
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Transit
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5.0
/10
Reviewed 9 week(s) ago
Very uncomfortable. No water, waiting for water from 7 am to 10 am. After 2 hours, they were told to use another bathroom but the water was very hot, it couldn't be used. At around 11 am, the water finally came out but it was black like in the picture. Because I checked in late at night, I didn't check the mattress, it turned out the sheets were torn and dull. Not as good as before, it wasn't well maintained. The AC wasn't working, the floor of the room was oily, probably because the mop was dirty but it was mopped anyway that's why it was oily. The wifi was also broken, they said. There were a lot of people in the room, but there was no water. So it was a waste of time, very uncomfortable.
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F***o
icon-origin-TRAVELOKA
8.1
/10
Reviewed 9 week(s) ago
The facilities don't match the price paid, the TV is dead, there's no Wi-Fi, they say it's broken, but it took so long to break down, fix it, why only the price is increased but the facilities are reduced, my suggestion is to fix it as soon as possible rather than all the customers running away, thank you
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F***r
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
Awesome lach..., Cheap Accommodation, Very Comfortable
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Z***i
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Leisure
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5.8
/10
Reviewed 11 week(s) ago
The service is not friendly, the room condition is messy, and the token can run out when there are guests. It is very uncomfortable for me.
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A***l
icon-Staycation
Staycation
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8.5
/10
Reviewed 14 week(s) ago
Highly recommended for accommodation in Padang City
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Fariyani K.
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10.0
/10
Reviewed 15 week(s) ago
The staff is friendly, next time I will stay here again
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1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
All out is good, recommended, can be a mainstay if you stay in Padang
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1 people find it helpful
Deani F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Highly recommended for taking a break from the hustle and bustle of Padang
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Defri F.
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Leisure
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8.5
/10
Reviewed 20 week(s) ago
I stayed here for 2 nights with my family, here it has a very large parking area with safety security and the place is clean and comfortable.
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1 people find it helpful
A***a
icon-origin-TRAVELOKA
8.3
/10
Reviewed 23 week(s) ago
The water is yellow but it's ok The AC likes to make noises when it's on and off
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F***z
icon-origin-TRAVELOKA
8.2
/10
Reviewed 23 week(s) ago
Cheap and good for stays. Thank you for your service
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Lira V.
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Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
Every time I go to Padang, I always stay here. Thank God, the service is friendly, the rooms are clean, and the comfort is...
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1 people find it helpful
W***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 31 week(s) ago
Always stay here.... Very family hotel.. Clean, ok.. Cheap and cheerful.
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a***l
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Leisure
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8.2
/10
Reviewed 32 week(s) ago
Recommended accommodation in Padang, friendly staff, clean and comfortable place.
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S***a
icon-origin-TRAVELOKA
5.4
/10
Reviewed 33 week(s) ago
Have stayed here many times. During my stay there are always minuses but I don't mind. For yesterday's stay I was very disappointed because the room smelled musty, the white sheets were very dull and torn, the pillows smelled bad, the iron mattress was sticking out and pricking, in the morning the water was very cloudy and had black sand, the bathroom floor also had black sand because of the cloudy water, the bathroom when I first entered smelled like socks, 30 minutes before checking out my room was knocked on by the maid asking me whether I wanted to continue staying or check out, even though I had replied to my WA that I wanted to check out and was preparing for a while. Previously I always liked staying here because the price was very affordable. Is it because the price is cheap that the quality of cleanliness and service is reduced?
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3 people find it helpful
Afrelia A.
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Staycation
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9.4
/10
Reviewed 33 week(s) ago
The hotel staff is friendly, the rooms are cleaned every day, and it is close to the train station.
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1 people find it helpful
R***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 33 week(s) ago
For a price under 150, this hotel is quite recommended. The room is quite spacious, about 3x3, the AC is cold, the bathroom is clean, there is a water heater, there are amenities (drinking water, hangers, cupboard, TV, soap & toothbrush). Suggestions for sheets & bed covers that are damaged or have stains do not use them again, because yesterday I complained that there was a dirty bed cover so the room boy replaced it with a new one.
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