I paid Expedia in advance and had a receipt. On arrival I was told the booking was not paid in advance despite me showing them my receipt they insisted that I must pay them …. Again. They spent ages consulting paper file and then charged me to a credit card on file. Upon checking I do not recognise the card number. This took over 20 minutes at check in. Very poor given I had proof of payment. I have no idea if I’ve been charged twice.

Modern hotel next door to a petrol station and supermarket. Our room was quite small with a bunk bed over the large double. Strange design with a sink in the corner. Bathroom was tiny. 30 minute walk to city centre. Railway station is closer. We didn’t have breakfast. Free parking.

The FO agent was really so helpful, the room amenities were so poor

L'hotel si trova poco distante dalla stazione centrale e dal centro della città, che si può raggiungere tranquillamente a piedi e dispone di comodo parcheggio. Il personale è disponibile, ma non in orario notturno. In tal caso si può fare un check-in "automatico". La camera non dispone di chiave o tessera, e la porta si apre con combinazione numerica. E' piccola; il lavandino è all'esterno del bagno (minuscolo) e, purtroppo, viene pulita soltanto ogni quattro giorni. Il presso richiesto per la colazione è eccessivo, considerata la scarsità di cibi e bevande.

Sauber und praktisch ohne großen Schnick Schnack