Amenities (coffee, sugar, tea) were missing, only bottled water. There were a few tissues, but they weren't in the right place. The towel rack in the bathroom was about to fall off. Towels were only available when requested, and it took about an hour to arrive. The bathroom floor wasn't clean and still felt dusty underfoot. The balcony was also dusty and dirty. Parking was stamped, but we still had to pay.