9.1
Exceptional
From 144 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

9.0

Meal

8.8

Location

9.3

Service and Facilites

8.8

People often mention about Lume'os Hotel
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Staff Friendliness (12)
Room Space (12)
Accessibility (11)
Bedroom (9)
Surroundings (8)
Check-in/out Time (7)
Hotel Area (7)
Distance to City Center (6)
Bathroom (5)
Family Friendly (4)
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Traveler Reviews Lume'os Hotel

Number of reviews per page
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40
Customer reviews
amaliah
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Friendly staff, complete facilities
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s***o
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Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 3 week(s) ago
The location is actually good, and the room is quite spacious. Stayed two nights, with three power outages a day, and the Wi-Fi was also poor. The bathroom was leaking water. The hotel is not well-managed.
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M***o
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Transit
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8.5
/10
Reviewed 3 week(s) ago
The hotel is clean, has a great view of the city, and the food is quite good.
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F***s
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Leisure
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8.8
/10
Reviewed 4 week(s) ago
The location is quite strategic, the rooms are also okay and clean.
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L***L
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Staycation
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9.4
/10
Reviewed 4 week(s) ago
Very nice and spacious room. The hotel is surrounded by many restaurants. The location was just perfect.
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Widya P.
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Staycation
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9.7
/10
Reviewed 5 week(s) ago
The staff is friendly... The rooms are spacious, the location is also strategic, outside the hotel is full of snacks.
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Accommodation's Reply
07 Apr 2026
Ms. Vidia P., Thank you for your kind review! We are delighted to hear that you enjoyed your experience with us. Our team is committed to providing excellent service, and it's great to know that we met your expectations. We hope to welcome you back to Hotel Lumeos again. Sincerely, The Hotel Manager, Lumeos
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MOHAMAD N. I.
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10.0
/10
Reviewed 6 week(s) ago
The hotel is very strategically located, with plenty of culinary options nearby. The service is very friendly and the customer service is very satisfying. Thank you, Hotel Lume'os Management, your hotel is excellent and satisfying. If I come back to Jakarta for a vacation, I will definitely stay here again.
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Accommodation's Reply
07 Apr 2026
Mr. Mohammed N.I., Thank you for your kind review! We are delighted to hear that you enjoyed your experience with us. Our team is committed to providing excellent service, and it's great to know that we met your expectations. We hope to welcome you back to Hotel Lumeos again. Sincerely, The Hotel Manager, Lumeos
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B***y
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Business
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8.2
/10
Reviewed 19 week(s) ago
Friendly staff, clean bed, spacious room...it's just a shame the wifi can't connect
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2 people find it helpful
Accommodation's Reply
07 Apr 2026
Mr./Ms. Bai, We apologize and thank you for your feedback and suggestions! Our team is committed to improving and developing the quality of our service, and we are delighted to know that we were able to meet your expectations. We hope to welcome you back to Hotel Lumeos again. Sincerely, The Management Team, Hotel Lumeos
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B***y
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Business
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8.2
/10
Reviewed 19 week(s) ago
The bed is clean and spacious, it's just a shame the towels often smell and the wifi signal is really bad.
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Accommodation's Reply
01 Apr 2026
Mr./Ms. Bai, We apologize and thank you for your feedback and suggestions! Our team is committed to improving and developing the quality of our service, and we are delighted to know that we were able to meet your expectations. We hope to welcome you back to Hotel Lumeos again. Sincerely, The Management Team, Hotel Lumeos
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Boy Y.
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Business
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8.2
/10
Reviewed 21 week(s) ago
Friendly staff, clean rooms, clean beds... Highly recommended
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2 people find it helpful
Accommodation's Reply
01 Jan 2026
Mr. Boy Y, thank you for your kind review! We are delighted to hear that you enjoyed your experience with us. Our team is committed to providing excellent service, and it's great to know that we met your expectations. We hope to welcome you back to Hotel Lumeos again. Sincerely, The Hotel Manager, Lumeos
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F***n
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10.0
/10
Reviewed 22 week(s) ago
This hotel is really comfortable. I've been here twice.
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Accommodation's Reply
01 Jan 2026
Thank you for your wonderful review! We are delighted to hear that you enjoyed your experience with us. Our team is committed to providing excellent service, and it’s great to know that we met your expectations. We hope to welcome you back to Hotel Lumeos again. Sincerely, The Hotel Manager, Lumeos
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K***h
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Transit
icon-origin-TRAVELOKA
9.2
/10
Reviewed 23 week(s) ago
The store rechecked its Wi-Fi network to ensure there were no problems when using it.
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Accommodation's Reply
01 Jan 2026
Mr./Ms. Keh, we apologize and thank you for your feedback and suggestions! Our team is committed to improving and developing the quality of our services, and we are delighted to know that we have met your expectations. We hope to welcome you back to Hotel Lumeos again. Sincerely, The Management Team, Hotel Lumeos
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Comfortable, strategic, friendly service
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Accommodation's Reply
01 Jan 2026
Thank you, E*a, for your wonderful review! We are delighted to hear that you enjoyed your experience with us. Our team is committed to providing excellent service, and it’s great to know that we met your expectations. We hope to welcome you back to Hotel Lumeos again. Sincerely, The Hotel Manager, Lumeos
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Verified Traveler
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Transit
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10.0
/10
Reviewed 24 week(s) ago
Affordable prices, clean and spacious rooms, close to restaurants, minimarkets, and the TJ bus stop. If you get a west-facing room, it's quiet and comfortable for resting.
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Accommodation's Reply
21 Nov 2025
Dear Valued Guest, Thank you for your great review! We are delighted to hear that you were satisfied with your experience. Our team is committed to delivering excellent service and we are pleased to know that we met your expectations. We look forward to welcoming you back to Lumeos Hotel again. Best regards, Lumeos Hotel Hotel Manager
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Verified Traveler
icon-Staycation
Staycation
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10.0
/10
Reviewed 26 week(s) ago
Clean rooms and strategic location, plenty of eateries around the hotel. Parking is limited.
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Accommodation's Reply
21 Nov 2025
Dear G*t, Thank you for your wonderful review! We are so glad you had a wonderful experience at our hotel. Our team is committed to delivering excellent service and we are delighted to know that we met your expectations. We look forward to welcoming you back to Lumeos Hotel again. Best regards, Lumeos Hotel Management
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K***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
Overall, it's comfortable. The AC is really cold. It's really worth the price.
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+2
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Accommodation's Reply
29 Oct 2025
Dear Mr/Mr Ken, Thank you for your great review! We are so glad you enjoyed your experience. Our team is committed to delivering excellent service and we are pleased to know that we met your expectations. We look forward to welcoming you back to Lumeos Hotel. Best regards, Lumeos Hotel Hotel Manager
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s***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
Spacious, cheap rooms, close to breakfast, lunch, and dinner places, close to the busway stop, there is a family room for 4 people.
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Accommodation's Reply
29 Oct 2025
Dear S*i, Thank you for your positive review! We are so pleased that you were satisfied with your experience. Our team is committed to delivering excellent service and we are pleased to hear that we met your expectations. We look forward to welcoming you back to Lumeos Hotel. Best regards, Lumeos Hotel Hotel Manager
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Ardi K.
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8.8
/10
Reviewed 32 week(s) ago
Pros: Location close to Transjakarta bus stops and main roads. Near the hotel, there are many eateries, ATMs, banks, etc. Cons: Food selection is limited. Shower curtain is missing, so the bathroom area gets wet. AC remote is unresponsive.
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1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Mr. Ardee, We apologize and thank you for your review and suggestions! Our team will strive to improve and enhance the quality of our services, and we are very pleased to know that we have met your expectations. We look forward to welcoming you back to Lumeos Hotel again. Best regards, Lumeos Hotel Management
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Jabung
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Comfortable hotel and friendly service
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Accommodation's Reply
29 Oct 2025
Dear Mr/Ms Jabung, Thank you for your great review! We are so glad you enjoyed your experience. Our team is committed to providing excellent service and we are pleased to know that we met your expectations. We look forward to welcoming you back to Lume'os Hotel again. Best regards, Lume'os Hotel Hotel Manager
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M***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
The atmosphere is nice and the TV is already Android.
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Accommodation's Reply
29 Oct 2025
Dear M*a, Thank you for your wonderful review! We are so glad you enjoyed your experience. Our team is committed to delivering excellent service and we are pleased to hear that we met your expectations. We look forward to welcoming you back to Lumeos Hotel. Best regards, Lumeos Hotel Hotel Manager
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Number of reviews per page
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