Hera Palace Hotel & Apartment Ba Dinh

Explore Hera Palace Hotel & Apartment Ba Dinh
8.5
Very Good
From 32 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.3

Location

8.7

Service and Facilites

8.1

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hera Palace Hotel & Apartment Ba Dinh

Number of reviews per page
20
40
Customer reviews
C***m
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The manager was enthusiastic and friendly. She helped me check in early. The room was neat and clean. I saw many reviews about the smell in the bathroom, which was a bit concerning, but luckily my room was fine, or maybe the homestay has fixed it. The homestay is close to where I attended an event, so it's very convenient. You can also walk to Circle K, tea shops, coffee shops, etc. The items in the room were quite old, but I used my own, so it didn't affect the experience. The blankets, sheets, and pillows were all clean. Overall, it's good if you don't prioritize a fancy place to stay. If you just need a place to shower, use the toilet, and sleep, I highly recommend it. If there's an event nearby, I'll probably book again.
Read More
Translated by Google Icon
See original
Find this review helpful?
T***g
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The room was clean, airy, on a high floor, and the staff were helpful and enthusiastic in assisting with early check-in.
Translated by Google Icon
See original
Find this review helpful?
Hiếu T.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
This was my first hotel experience in Hanoi. The room was clean, affordable, and well-equipped. The staff were also very friendly. The hotel was near a busy area with plenty of food options...
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 23 week(s) ago
The room wasn't deep or well-ventilated enough, so it got quite cold in the winter. The blankets weren't warm enough. Unfortunately, the bidet was broken. There was a hairdryer and plenty of charging sockets.
Translated by Google Icon
See original
2 people find it helpful
K***m
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
The accommodation was clean and close to restaurants.
Translated by Google Icon
See original
1 people find it helpful
N***g
icon-origin-TRAVELOKA
9.1
/10
Reviewed 28 week(s) ago
Convenient, private, and suitable for business trips or short vacations in Hanoi.
Translated by Google Icon
See original
3 people find it helpful
Verayuwinda T. A. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Highly recommended!! Recommended!! Highly recommended!!
6 people find it helpful
D***g
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 35 week(s) ago
The room is clean and comfortable. The owner is friendly and enthusiastic.
Translated by Google Icon
See original
2 people find it helpful
l***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
The room is clean, beautiful, quiet and very friendly 🥰
Translated by Google Icon
See original
4 people find it helpful
Tran G. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
The room is ok, fully equipped, reasonable price, clean, friendly and enthusiastic owner
Translated by Google Icon
See original
3 people find it helpful
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 38 week(s) ago
The bed sheets and pillows have stains. The bathroom smells. There is no doormat in front of the bathroom. The air conditioner is very loud.
Translated by Google Icon
See original
2 people find it helpful
NGUYEN C. V.
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 50 week(s) ago
friendly, enthusiastic staff
Translated by Google Icon
See original
7 people find it helpful
D***y
icon-origin-TRAVELOKA
9.0
/10
Reviewed 55 week(s) ago
The cleaning staff opened the guest room door to clean the room without prior notice.
Translated by Google Icon
See original
2 people find it helpful
Ngoc A. P.
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 72 week(s) ago
Staff not very supportive, room hot and cold broken but not repaired promptly
Translated by Google Icon
See original
5 people find it helpful
d***g
icon-origin-TRAVELOKA
6.3
/10
Reviewed 76 week(s) ago
Next door is still under repair, very dusty and noisy from early morning to late afternoon + no one cleans the room every day, no change of bed sheets, towels and daily hygiene products
Translated by Google Icon
See original
7 people find it helpful
Nguyễn L. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 80 week(s) ago
Homestay is new, clean but soundproofing is poor, very poor. The house next door is being renovated for upgrading but the soundproofing is terrible so the experience is extremely poor. The host/receptionist attitude is not enthusiastic. Wifi does not work well enough.
Translated by Google Icon
See original
9 people find it helpful
N***N
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 83 week(s) ago
Friendly and enthusiastic staff. Location is in an alley, next to a house under construction so it's not clean outside. Basic room amenities are complete.
Translated by Google Icon
See original
1 people find it helpful
You’ve read all the top reviews.
Number of reviews per page
20
40