Risca R. P.
6.0
/10
Reviewed 59 week(s) ago
In my opinion, a hotel priced around 800 rupiah is simply not worth it. Starting with:
- No dental kit, no shower cap, no slippers, no table tissue, just soap, shampoo, and toilet paper.
- Cockroaches on the room floor.
- The mineral water is refillable, not bottled.
The only pluses are the nice view from the pool and the friendly staff. The rest is disappointing.
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Accommodation's Reply
29 Jul 2026
Thank you for taking the time to share your feedback with us. We sincerely apologize that your stay did not meet your expectations.
We truly appreciate your comments regarding the room amenities, cleanliness, and the drinking water provided. Please accept our apologies for the inconvenience you experienced. Your feedback is valuable and has been shared with our team as we continuously work to improve our services and facilities.
We're also grateful for your kind words about our pool view and our friendly staff. It means a lot to us.
We would like to let you know that since June 2026, Yulaman Hotel has undergone a complete renovation to enhance our guests' comfort and overall experience. We have made significant improvements to our rooms, facilities, and services, and we hope these changes will provide a much better stay for our future guests.
Thank you once again for your honest review. We hope to have the opportunity to welcome you back and provide you with the improved experience you deserve.
