Great

Great location, good breakfast and helpful staff.

Best stay of my visit to Switzerland

Clean renovated room Staff is amazing Breakfast is delicious Location is awesome

After a fantastic, long and relaxing journey on the Glacia Express from Chur to Zermatt, we arrived at Hotel Sarazena around 9pm. Diana had left us a nice note, apologising for not being present, but enclosed the keys to our room, and that we would deal with check-in in the morning. We entered the lift, went to the 4th floor, opened the door and were completely blown away, there it was, curtains open with a full view of the Matterhorn out the window. Straight out onto the balcony, and sat just staring. It was wonderful, could not be more happy. Slept very comfortably, woke up, went for breakfast and were greeted by the wonderful Diane. So helpful, so nice, such a lovely person. We stayed 3 nights and truly did not want to leave, felt very sad when we had to catch the train home. Cannot recomend Hotel Sarazena high enough. Had a wonderful stay. All the staff were so nice.

Clean room. Amazing staff. Great location

Perfect location right near the train station. The hotel is very clean and my room was nicely furnished. The price was reasonable for Zermatt and what stood out was the service. The lady at the front desk was very helpful and friendly. I used the private steam room/sauna one day and it was wonderful after skiing. I'd gladly stay again.

We had booked 2 rooms in this hotel. The hotel was clean, cute and close to the train station. The hotel staff were exceptionally polite, courteous and helpful. The breakfast was decent too. I would love to book this hotel again if and when we visit Zermatt again.

Excellent location and I would definitely return next year.

Perfect

Fantastic place to stay! Nice clean rooms, friendly staff, good breakfast, and close to the train (without the noise).

Clean room, amazing staff, breakfast buffet was excellent, very short walk from the train station, which is ideal since taxi fares are super expensive in Zermatt. Updated facilities, highly recommend. Great value!

The staff were amazing. Loved this hotel, great location and super clean

Right across from the train station. Area walkable and safe. Rooms were clean and cozy and I even had a view of the Matterhorn from my balcony. Staff very friendly and helpful. Breakfast was excellent!

Good location

Everything was great. Only minor thing was that the room was next to a train station, and every half hour we heard the train come in. But it seemed to stop from midnight to 5am or so. Staff was great, room was nice, breakfast was good. Location right in town and easy access to the train.

After a full day of hiking, it was such a pleasure to return to our clean, spacious, and comfortable hotel room to relax. We especially enjoyed soaking in the bathtub and taking in the breathtaking view of the Matterhorn from the balcony. Each morning, the generous and delicious breakfast spread was the perfect way to fuel up for another day of adventure. Hotel Sarazena is also ideally located—right next to the train station and the Coop grocery store. We truly couldn’t have asked for a better stay in Zermatt. Merci!

We were warmly welcomed by Diana. The room was comfortable and spacious. It had a view of the Matterhorn! It is conveniently located next to the train station and other sights.

Hotel is a short walk from the SBB train station. It is also next to the Gornergrat Railway station. Room are large and beds are comfortable.

The staff were all amazing and went out of thier way to take great care of us. Loved our stay.