I had an absolutely wonderful stay at this hotel—everything exceeded my expectations. From the moment I arrived, the staff made me feel genuinely welcome with their warm and attentive service. The check-in process was smooth, and every team member I encountered went out of their way to ensure my comfort. The room was beautifully designed, spotless, and incredibly comfortable. The bed was especially luxurious, making it easy to relax and get a great night’s sleep. I also appreciated the thoughtful amenities and the peaceful atmosphere throughout the property. One of the most unforgettable highlights was the breathtaking Swiss mountain views. Waking up to such stunning scenery each day truly elevated the entire experience and made my stay feel even more special. Overall, this hotel strikes the perfect balance between luxury and comfort. I would highly recommend it to anyone looking for a relaxing getaway, and I can’t wait to return for another stay!

The view from the hotel is simply amazing.

Breakfast was weird, and wasn't the greatest and clearly tailored to the asian market whilst not getting the basics right for the european aspects. Hot options were also cold. Maintenance is poor, when I checked into the room, the faceplates from the electrical sockets had completely fallen off exposing a live socket. Fortunately I was moved straight away. The lift had a flickering main light on arrival and the next day the bulbs had blown, meaning the lift was dark other then the light from the button. The staff were extremely friendly and helpful, however the hotel suffers from an identity crises with different branding in places. Easily resolved by switching off the digital displays with the old branding, which are also advertising an non existing evening dinner service. The restaurant is apparently undergoing some refurbishment although this is not evident with no works ongoing so I question whether its actually a staffing issue. Views are absolutely stunning and the bed comfortable, its just a shame the other aspects of the hotel dont match. Has alot of potential if done right!

Very friendly staff. Dinner was conveniently offered in the hotel restaurant. Beautiful view if the weather cooperates. If there is fog or rain you can’t really see the view from behind the hotel.

Our family of five stayed at Beatenberg Hotel & Spa for five nights, and overall it was an excellent experience that we would happily repeat. Originally, we had booked a Family Suite via Expedia that could accommodate all five of us. As a precaution, we contacted the hotel directly prior to arrival, only to be informed that the reservation details from Expedia had not been properly transmitted and that the Family Suite could not be secured. Since the stay had already been prepaid, this was obviously concerning. What truly impressed us was how the hotel handled the situation. After discussing the matter directly with the hotel team, they kindly offered an alternative solution: two Junior Suites, secured side by side, entirely as a gesture of goodwill. This proactive and considerate response immediately reassured us. Both Junior Suites featured private balconies with stunning panoramic views, and the rooms were spacious, comfortable, and immaculately maintained. While we were not all able to stay in a single room as originally planned, the quality of the accommodation and the thoughtful arrangement more than compensated for it. The children loved having space, and the views alone made each morning memorable. Thanks to the hotel’s professionalism and genuine hospitality, we enjoyed a thoroughly relaxing and satisfying five-night stay. For us, this experience demonstrated what excellent service truly means. We would very much like to return with our family again in future.

We had a pleasant stay. Bus was on time. Beautiful view!

The staff was wonderful, going above and beyond to make us comfortable. The rooms had fans, which was very important in the August heat.

Need updates

I usually try to stay close to whatever transport hub I’m using. But the were no rooms available in Interlaken, so I had to look further afield and happened upon a gem I would never have expected to find. Set on the mountain side with a view of Lake Thun and the Jungfrau mountains right there in front of your own private balcony. An amazing view. The room was compact but very clean. My only quibble was that bed had a footboard which is always a problem for tall people. The bus stop is right outside the front door in both directions and a free pass is provided by the hotel for local travel during your stay.

This Hotel is fantastic! We really enjoyed our stay here, the staff are super friendly and the location is stunning. We would definitely stay here again :)

The location of the property is quiet and have a good scene in the room which can see the lake and the snow mountains. Also it is very easy to park the car. The town is very quiet with very few tourist. If you expect to walk to a tour area in downtown, this hotel is not the right location. It is under new owner and management, there are still many areas need to be improved. The room does not have AC.

My stay at the Parkhotel Beatenberg was nothing short of extraordinary, and I cannot recommend this hidden gem highly enough! From the moment we arrived, the staff welcomed us with unparalleled courtesy and professionalism. Every interaction, whether with the front desk, housekeeping, or restaurant team, was marked by genuine warmth and a commitment to ensuring our comfort. Their attention to detail and seamless service made us feel truly valued as guests. The room exceeded all expectations—immaculate, spacious, and thoughtfully designed for ultimate relaxation. Every aspect, from the plush bedding to the modern amenities, reflected the hotel’s dedication to quality. But the real showstopper was the view. The sweeping panorama of the Swiss Alps and Lake Thun was jaw-dropping, offering a breathtaking backdrop that made every moment unforgettable. We also felt incredibly safe throughout our stay. This peace of mind allowed us to fully unwind and soak in the serene atmosphere. Speaking of serenity, I urge future travelers to skip the overcrowded tourist hotspots and choose the Parkhotel Beatenberg for a tranquil, secluded escape. Nestled in the peaceful village of Beatenberg, this hotel offers a quiet retreat where you can truly connect with the beauty of Switzerland without the hustle and bustle. If you’re seeking a perfect blend of luxury, tranquility, and natural splendor, the Parkhotel Beatenberg is the place to stay.

Amazing place to stay. Views are out of this world from the back lawn

Slightly out-of-the-way from interlocking, but worth the trip, magnificent views. Fantastic staff breakfast was included. Please note there is no laundry service here as the website says.

Disappointed that the restaurant wasn't open for dinner, but the breakfast buffet was very nice.

The staff was excellent! Property is located about 20 mins from Interlaken. There are not many places to eat near by, you would have to go to Interlaken. The shower stall was very small! Otherwise it gave the cabin type experience. Breakfast was good.

The Hotel is clean and well looked after. The garden is beautiful and the views is just amazing. Would be nicer should the Hotel offers more choice of breakfast item. We will certainly come back & would recommend friends.

highly disappointing and unacceptable experience during my recent stay at your hotel. I booked two rooms for two nights from , but due to issues with the rooms, my family members were only able to use one room on the first night, resulting in significant inconvenience and discomfort. Upon returning to the hotel in the evening, we found one room inaccessible. Despite multiple attempts to contact staff via phone and visiting the front desk, no assistance was provided. As a result, two members of our family were forced to sleep on the cold floor of the single accessible room. The room only had supplies sufficient for two people, with no additional blankets, heating devices, or any provisions for warmth, leading to physical discomfort and illness. This situation was utterly unacceptable. The following morning, I contacted a staff member at the front desk, who assisted in replacing the room keys, allowing us to access the room . As we were only able to use one room on the first night, I requested a refund for the unused room. The staff informed me that he would escalate the matter to the manager and that I would receive a resolution by the next morning. However, on the day of checkout, I followed up with another staff member, Ana, who claimed there was no record of the incident and was completely unaware of the situation.

It was a quiet and relaxing stay.

Pretty decent