Verified Traveler

Staycation

10.0

/10

Reviewed 2 day(s) ago

The place is comfortable and clean. I love that it has a smart TV, and the pillows are so soft that they make for a good night's sleep.

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2***3

Business

8.5

/10

Reviewed 1 week(s) ago

The staff are very friendly and helpful.

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2***3

Business

8.5

/10

Reviewed 1 week(s) ago

The service is good and very friendly.

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J***i

Business

9.4

/10

Reviewed 2 week(s) ago

One of the pretty good hotels in Palangkaraya.

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B***a

9.3

/10

Reviewed 2 week(s) ago

Overall, the room condition and service were quite good and satisfactory. However, perhaps the cleanliness of the bedroom could be improved, especially the area under the bed. During my stay, I still found quite a lot of dust and the remains of hotel slippers from previous guests left behind and scattered under the mattress. Hopefully, this feedback will be taken into consideration to further improve the quality of cleanliness and comfort for guests. Thank you.

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Accommodation's Reply

06 Jun 2026

Dear Mr. B*a, This is Otol Palangkaraya Hotel. We sincerely apologize for any inconvenience you experienced during your stay. We understand the importance of providing the best service and experience. We are deeply sorry that we were unable to meet your expectations. We will do our best to resolve this issue and ensure it does not happen again. We hope to welcome you back in the future. We will strive to provide you with an even more satisfying experience. Please contact us if you have any requests. Thank you for your valuable feedback. We will continue to strive to provide better service in the future. Thank you, General Manager, Antonius Reggie Judian

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H***L

9.7

/10

Reviewed 3 week(s) ago

Friendly, spacious, and clean. And I always stay here.

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Accommodation's Reply

03 Jun 2026

Dear Mr./Ms. H*L, Greetings from All True Hotel Palanga Raya. Thank you very much for your compliments and star rating. We are delighted that you were satisfied with our services and accommodation. Your positive review inspires our entire team to continue striving to provide the best service. We hope to welcome you back to All True Hotel Palanga Raya again. Sincerely, Antonius Regi Giudianto, General Manager

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M***a

10.0

/10

Reviewed 3 week(s) ago

Great room, refreshing breakfast.

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Accommodation's Reply

03 Jun 2026

Dear Ms./Mrs. M*a, This is a brief message from All True Palanga Raya Hotel. Thank you very much for your compliments and star rating. We are delighted that you were satisfied with our services and accommodation. Your positive review inspires our entire team to continue striving to provide the best service. We hope to welcome you back to All True Palanga Raya Hotel again. Sincerely, Antonius Regi Judianto, General Manager

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Rudy H.

10.0

/10

Reviewed 3 week(s) ago

The staff is very friendly and helpful. The taste of the food could be improved.

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Accommodation's Reply

03 Jun 2026

Dear Mr. Rudy H., This is a brief message from All True Palanga Raya Hotel. Thank you very much for your compliments and star rating. We are delighted that you enjoyed our services and accommodation. Your positive review inspires our entire team to continue striving for the best service. We hope to welcome you back to All True Palanga Raya Hotel again. Sincerely, Antonius Regi Judianto, General Manager

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E***a

Business

9.4

/10

Reviewed 3 week(s) ago

Access is easier, as it's located in the city center. This was my first time staying here, and I really enjoyed it.

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Accommodation's Reply

03 Jun 2026

Dear Mr./Ms. E*a, This is a brief message from All True Palanga Raya Hotel. We would like to express our sincere gratitude for your compliments and star rating. We are delighted that you enjoyed our services and accommodation. Your positive review inspires our entire team to continue striving for the best possible service. We hope to welcome you back to All True Palanga Raya Hotel again. Sincerely, Antonius Regi Judianto, General Manager

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J***i

8.5

/10

Reviewed 4 week(s) ago

Friendly service and cleanliness are maintained.

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Accommodation's Reply

03 Jun 2026

Dear GE, From All True Palanga Raya Hotel, we respectfully thank you for your compliments and star rating. We are delighted that you enjoyed our services and accommodations. Your positive review inspires our entire team to continue striving for the best possible service. We look forward to welcoming you back to All True Palanga Raya Hotel again. Sincerely, Antonius Regui Giudianto, General Manager

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R***i

9.7

/10

Reviewed 5 week(s) ago

Overall good, should give discounts more often, especially for those who stay frequently.

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Accommodation's Reply

19 May 2026

Dear Mr. R*i, This is a brief message from All True Palanga Raya Hotel. We would like to express our sincere gratitude for your compliments and star rating. We are delighted that you enjoyed our services and accommodation. Your positive review inspires our entire team to continue striving for the best possible service. We hope to welcome you back to All True Palanga Raya Hotel again. Sincerely, Antonius Regi Judianto, General Manager

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Andre A.

10.0

/10

Reviewed 5 week(s) ago

The service of all hotel staff is cool, friendly to all guests.

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Accommodation's Reply

19 May 2026

Dear Mr. Andre A., From All True Palanga Raya Hotel, Thank you so much for your compliments and 5-star rating. We are delighted that you enjoyed our services and accommodation. Your positive review inspires our entire team to continue striving for the best service. We hope to welcome you back to All True Palanga Raya Hotel again. Sincerely, Antonius Regui Judianto, General Manager

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O***e

8.5

/10

Reviewed 6 week(s) ago

The hotel room is clean and the service is friendly.

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Accommodation's Reply

13 May 2026

Dear Ms./Mrs. O*E, This is a brief message from All True Palanga Raya Hotel. Thank you very much for your compliments and rating. We are delighted that you were satisfied with our services and your stay. Your positive review is an encouragement to our entire team to continue providing the best service. We hope to welcome you back to All True Palanga Raya Hotel again. Sincerely, Antonius Regui Judianto, General Manager

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Verified Traveler

8.5

/10

Reviewed 6 week(s) ago

Friendly hotel staff. Suggestions: The hotel parking lot could be enlarged and the partition doors could be electric. Avoid sliding doors, as they can be very disruptive to other guests when closed. Thank you.

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Accommodation's Reply

13 May 2026

Dear Guests, We extend our sincerest greetings from all staff at the Otlpalangkaraya Hotel. We deeply apologize for any inconvenience you experienced during your stay. We understand the importance of providing the best possible service and experience. We sincerely apologize for failing to meet your expectations. We will do our utmost to resolve this issue and ensure that a similar incident does not occur again. We will strive to provide you with a more satisfying experience on your next stay. Please do not hesitate to contact us if you have any requests. Thank you very much for your valuable feedback. We will continue to work hard to provide even better service in the future. Sincerely, General Manager, Antonius Lecchi Judiant

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Guest

10.0

/10

Reviewed 6 week(s) ago

Recommended for families, because the rooms are spacious and comfortable.

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Accommodation's Reply

13 May 2026

Dear Valued Guest, Warm greetings from All True Palanga Raya Hotel. Thank you very much for your compliments and rating. We are delighted that you were satisfied with our services and accommodation. Your positive review is an encouragement to our entire team to continue providing the best service. We hope to welcome you back to All True Palanga Raya Hotel again. Sincerely, Antonius Regi Giudianto, General Manager

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R***a

8.5

/10

Reviewed 6 week(s) ago

🫰🏻🫰🏻🫰🏻🫰🏻🫰🏻🫰🏻🫰🏻🫰🏻

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Accommodation's Reply

13 May 2026

Dear Ms./Mrs. Ra, Sincerely yours, All True Palanga Raya Hotel. Thank you very much for your compliments and rating. We are delighted that you were satisfied with our service and stay experience. Your positive review is an encouragement to our entire team to continue providing the best service. We hope to welcome you back to All True Palanga Raya Hotel again. Sincerely, Antonius Regi Giudianto, General Manager

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D***a

Staycation

9.4

/10

Reviewed 7 week(s) ago

The staff is very friendly, thank you Mr. Niel for helping me😊🙏

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Accommodation's Reply

13 May 2026

Dear Mr./Ms. D*a, This is a brief message from All True Palanga Raya Hotel. We greatly appreciate your compliments and rating. We are delighted that you were satisfied with our services and stay experience. Your positive review is an encouragement to our entire team to continue providing the best service. We hope to welcome you back to All True Palanga Raya Hotel again. Sincerely, Antonius Regi Giudianto, General Manager

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Muhammad A.

8.5

/10

Reviewed 7 week(s) ago

The hotel was clean, the staff was friendly, and the food was delicious. The room wasn't soundproof, and the neighbor next door played DJ music in the morning, which was very disturbing for those of us who need peace and quiet.

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Accommodation's Reply

13 May 2026

Dear Mr. Mohammed A., This is OLTL Palangkaraya Hotel. We sincerely apologize for any inconvenience you experienced during your stay. We understand the importance of providing the best possible service and experience for our guests. We are truly sorry that we were unable to meet your expectations. We will do our best to resolve this issue and ensure it does not happen again. We hope to welcome you back in the future. We will strive to make your next stay more enjoyable. Please contact us if you have any requests. Thank you very much for your valuable feedback. We will continue to strive for better service in the future. Thank you. Sincerely, General Manager, Antonius Lekki Judean

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Verified Traveler

Staycation

10.0

/10

Reviewed 7 week(s) ago

Don't worry, the food is quite varied and delicious.

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Accommodation's Reply

12 May 2026

Dear Mr. G*t, This is a brief message from All True Palanga Raya Hotel. Thank you very much for your compliments and rating. We are delighted that you were satisfied with our services and stay experience. Your positive review is an encouragement to our entire team to continue providing the best service. We hope to welcome you back to All True Palanga Raya Hotel again. Sincerely, Antonius Regi Giudianto, General Manager

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S***A

Staycation

9.7

/10

Reviewed 7 week(s) ago

Keep up the cleanliness standards

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Accommodation's Reply

04 May 2026

Dear Ms./Mrs. S*A, This is a brief message from All True Palanga Raya Hotel. Thank you very much for your compliments and rating. We are delighted that you were satisfied with our services and your stay experience. Your positive review encourages our entire team to continue striving to provide the best service. We hope to welcome you back to All True Palanga Raya Hotel again. Sincerely, Antonius Regi Giudianto, General Manager

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Alltrue Hotel Palangkaraya

Overall Ratings & Reviews Alltrue Hotel Palangkaraya

9.1

9.1

8.9

9.0

9.0

Traveler Reviews Alltrue Hotel Palangkaraya