7.6
Pleasant
From 38 reviews
Cleanliness

9.0

Room Comfort

7.6

Service and Facilites

8.4

Traveler Reviews Residence Zug

Number of reviews per page
20
40
Top reviews
Maria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Conveniently located in business district within walking distance to shopping and scenic lake.
Heather
icon-Business
Business
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Stayed in the Residence that is part of the Park Hotel in Zug. Good central location, 5 mins walk from the train station. Big room with a balcony, good shower, little / no aircon so a fan was in the room but it was quite noisy. Main point to note is that you need to check in at the Park Hotel next door to get your key - there wasn't any signage at the Residence to tell you this so be prepared. Overall good experience.
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Pedram
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

We really liked the staff—they were friendly and helpful. Unfortunately, there was no air conditioning, which made the room uncomfortably hot. Because of the heat, we had to leave the windows open, which led to bugs and even a cockroach in the room. Also, we couldn’t access the swimming pool because our keys didn’t work, and we weren’t sure why. Overall, the staff were great, but the lack of air conditioning and maintenance issues affected our stay.
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Adam
4.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

No Great.
ROBERTO COSTA DE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Excellent start & Service, excellent breakfast, all near
Filippo
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stanza confortevole. Ottima colazione. Posizione favorevole.
Sean
icon-
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

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Sean
icon-Business
Business
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

.
Coen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Prima prijs kwaliteit verhouding, dichtbij station, goede ligging.
Andrea
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

- Es steht leider weder bei der Buchung noch im eigentlichen Gebäude irgendein Hinweis dass der Check-In, das Parkhaus und das Frühstück im Parkhotel nebenan ist. Wir sind durculh das Gebäude geirrt und haben die Rezeption gesucht und schließlich angerufen. + Die Zimmer waren sehr schön, sauber und groß mit einem großen Wintergarten. Check-Out ist erst um 12:00 Uhr, was sehr angenehm ist. + Das Frühstück ist hervorragend, riesige Auswahl und bis 10:30 Uhr - Wir hatten 2 Doppelzimmer gebucht, leider ist bei einem der Zimmer frühmorgens der Strom ausgefallen. Wir haben das an der Rezeption gemeldet, der Stromausfall konnte aber bis zum Check-Out nicht behoben werden. Komisch fand ich außerdem, dass man offiziell bis einen Tag vorher hätte stornieren können aber bereits eine Woche vorher der Gesamtpreis auf der Visacard blockiert wurde.
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Verified traveler
icon-Business
Business
6.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Warm und stickig im Zimmer. Keine Klimaanlage. Es alter nur teilweise funktionierender und lauter Ventilator stand im Zimmer.
André
icon-with Partner
with Partner
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Bon hôtel, personnel accueillant et serviable
Lionel
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Très bien placé, restaurant dans l’hôtel jusqu’à 22h, restaurant aux alentours, petit déjeuner complet
Frank
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Staff is excellent: friendly, helpful, courteous. Breakfast was outstanding - offers more than we could try, and everything was tasty. Bed and room were a bit warm, but OK for one night; Residence is next to the main building, but still very close. Surroundings are very beautiful.
Jean-Luc
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Facile d’accès et bien localisé, à 5-10min du lac et centre.
Sabrina
icon-with Partner
with Partner
8.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Top hotel, grossartiges frühstücksbuffet und personal. Gute ruhige lage dennoch zentrsl. Einfach die betten hätten einen wechsel nötig, die quiteschen und sind durch.
Manuela
icon-Business
Business
4.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Zimmer sehr alt und nicht wirklich sauber.
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