Very comfortable bed, pillows and nice bed linen. Room was small but very clean. Nice breakfast. Unfortunately I don't know the name of the girl I dealt with when I arrived, but she was lovely and so friendly. I would recommend Morgans and I would stay again

Great Location, lovely staff, comfortable room and a nice dinner/breakfast

When we arrived we had to park in a public car park with a cost of £2 per hour with a 2 hour maximum stay with no return for 2 hours. I walked up to the hotel where I was told that there was another car park further down the street but she thought that may have the same restrictions. She went on to say there was yet another car park further down the road but wasn't sure of the restrictions there. My wife and I are in our 70s and as we didn't relish the thought of carrying our bags all that way uphill. As no alternative was available I asked for the reservation to be cancelled. SO, WE DIDN'T STAY SO I CANNOT COMMENT ON THE HOTEL ITSELF. ONLY THE ACCESS AND THE INFORMATION WE RECEIVED WHICH WASN'T VERY HELPFUL. I TRUST WE WILL NOT BE CHARGED FOR THIS.

Nice hotel - easy to find - food was good.staff was friendly

Enjoyed our stay very clean made welcome

We stayed for 2 nights and had a lovely stay. We stayed in room 4 with a double bed and lots of space for two people. The bathroom was big and with a really good shower. The room was clean and spacious. Staff at the pub downstairs were brilliant and very lovely both with check in/out and also in the evening for serving drinks. Will absolutely recommend and hope to stay again on our next visit!

No parking at the hotel and no overnight parking in the vicinity of the hotel. Had to walk approx 1 mile after parking the car. No reception facility. Had to wait untill one of the 2 busy bar staff to become available. There was no lift and 2 long flights of stairs to reach our very small cramped supposedly double bedroom. We were charged £150 for 1 night and NO breakfast included. Will not be returning.

Perfect location right in the middle of town. Hotel staff were lovely.

The hotel has an excellent location very central. Room very nice and quiet. (Room 5). Parking could be and issue for some as the long stay car park is about 10 mins walk. Staff very helpful.

This Hotel is in a great position to explore Shrewsbury and a stones throw from the train station..It is clean and comfortable and breakfast was good.. The staff were friendly and helpful..Would definitely stay here again.

Excellent customer service and hotel/ bar. Great location, staff were very helpful.

Nice room, nice bar area would stay again. Very good location for everything.

Great accommodation. Check in at the bar and rooms above. Very friendly staff and satisfied with the room, location could not have been better. Parking can be an issue in the area, we parked over the road in the short stay and kept topping up the meter, moving to another short stay after a while to not get charge for continued returning.

Excellent hotel, rooms were very clean and comfortable. Great bar and restaurant down stairs with lovely food and drink, very central location being just off the high street. Would definitely recommend!

A good location but need to park in long stay council parking. Ok for us but some may not like this. It's in a pub so expect some noise until midnight. Again not an issue for us. Food in pub/hotel was reasonable and nice.

Good location. Comfortable room. Excellent service from friendly staff

Girlie get together -spa treatments at nearby Tootsies -walks along the river & in nearby park with dog -dog friendly dining downstairs in Morgan's; at Loopy Shrew nearby; at The Armoury by the river & drinks at Cromwells. Can recommend taking in a performance atthe theatre by the river too!

stair is very narrow and not good if you are carrying large suitcase and have to go two level to your room

Room was cold check in was 2pm But we were told that the owners had the heating on a timmer and it did not come on until 4pm

Very disappointed room was given to some one else. Meant no Birthday celebrations for me