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When we arrived, with luggage in tow, there was a sign to say push the “Ring” button at the back door to alert reception we were wanting to book in. No answer so I had to go in through the bar. The barman told the chap from reception that we had arrived. Upon checking in I asked if I could have 2 entry key cards, twice! Only received one. He seemed reluctant. Then he directed me where we were to go. Up 2 flights of stairs. The room - when we walked in we then had to step down two steps to the main room area. The room was on the small side for a double bed, but we managed. The ensuite was an ok size as well but it felt like we sat on the toilet on an odd angle. Perhaps due to the toilet roll holder so close to the toilet set. May be a bit difficult for a larger person. Again we managed. We stayed for 5 nights. They changed our bed and towels on the 2nd and 4th day which was a nice surprise.

Parking a big plus near city centre

Very reasonably priced amd near city centre. Bed was extremely comfortable. However, no cafe, no breakfasts available, no reception area with brochures.... simply a room to stay. A 'pod hotel' is the description, I believe. Hence the price. Shower and sink area was very clean. Only provided towels. Also, no shower mat and the floor was very slippery without it. Finally, my en suite VERY SMALL room overlooked Liverpool road, had a window that didn't close. A 'sort of double window' had been fitted across the bay window to stop the draught, I believe, but it didn't stop the noise from this main road. The previous reviews about this property indicates a change of ownership.

Comfortable & clean good value

Just need to stock up with Draught Beers for my next visit!?

I checked in after the 3pm check in time but my room wasn’t ready and I had to wait a few minutes. My single room was small, a little cramped and basic, clean enough but tired looking. The bed was a little hard for me and there was only one pillow, which was quite flat. A disappointment for me was that my room had no natural light, due to not being able to open curtains to the window, which overlooks a very busy road. The traffic noise was not quite as bad as I expected, but there was a constant, irritating loud humming noise all night. Some kind of fan? Maybe a bathroom fan in an adjoining room? The shower was nice and hot, but the shower stall was very small and cramped. The room had a coffee maker and coffee, but only one small cup, so I had to keep filling it up. I couldn’t get the TV to turn on, not sure if the problem was with the TV or the remote. The reception staff was very friendly. The hotel itself is in need of a lot of TLC, very tired and worn, with shabby carpets and paint in hallways and stairs. The main reason I stayed here was the convenient, free parking, plus the price was decent and the location close to the city center. I probably won’t be visiting Chester again, but if I do, I won’t stay here.

We was made welcome on arrival and allowed to park up free at lunchtime as we were going to the races. Checked in later and again greeted with a smile. The room was adequate though my impression is that it needs updating and modernising as does the whole building. Short walk to the city centre with many pubs and restaurants on the way. We only stayed one night but would stay again when visiting Chester.

Noisy air conditioning, couldn't sleep. Left a message on emergency phone. Nobody replied.

Great location for Chester Town. Double bed was comfortable. Shower 🚿 was really nice too. Parking was fine for my stay. Chester is a lovely city with lots of old buildings. I walked along the River Dee & the canal and parks.

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Arrived Friday to a warm and helpful welcome. Rooms were great, friendly staff and lovely feel to the place. Only down side was the road/traffic noise pretty much all night.

Parking easy Close to centre Staff friendly and approachable

Great staff, welcoming and helpful. Went all the way and beyond.

Friendly, good service, clean room

Room is clean and tidy, lovely shower

Cheap and well located for the area. Interesting historic building on the outside. Friendly staff. Tired and dated decor with a horrible smell in the stairway. Constant loud humming from bathroom. Harsh lighting in bedroom and bathroom with no bedside lamp and only 1 bedside table. Room very clean, though carpets looked stained around the edges.

Good location and large carpark, easy check in and very close to centre, breakfast available for an additional fee, basic room and ok for a few nights, noisy road so not good for light sleepers and I did need to wear ear plugs, but overall ok for a weekend break as so close to all the bars and restaurants.

very clean spotless room,thats it really very noisey humming from bathroom its on 24 /7 they do not turn it off even when asked i was early and the young man let me sign in anyway thanks for that.theres no lift its a steady 24 steps up to room 24 single room its tight squeeze between bed and wall to get round to bathroom and you have to fully open bathroom door to get back out.its about 10 minute walk to the centre mostly level.its on a very busy main road.

Cheap and nasty