The room is spacious, the service is good, the staff are all friendly, especially the food is delicious and you can eat 3 times a day, next time if you want to staycation again, you will definitely choose Keraton.

Nice hotel to stay with. Friendly and considerate staff, clean and sophisticated room, as well as well-made foods to satisfy our cravings.

very nice hotel in downtown jakarta , wonderful experience , hopefully can stay again in this hotel thank you so muchhh

Keraton Team never fail to make our Staycation Flawless and Memorable (^_^)v

Highly recommended.. nice staff.. clean.. fragrant.. strategic location

I have requested a special request for my parents to check in at 9 am. Because they will also check out early in the morning. My 70-year-old parents paid 1.8 million to be able to check in immediately. The explanation?

Yes, the food is far from Grand Hyatt. Totally beyond the expectation of food in this hotel. Disappointed.

Everything was good, check-in was smooth, handled by Mas Reza and his friend (I forgot his name), but thanks a lot. Also got a compliment cake by Keraton, was amazing! The room is so big, especially the bathroom is my favorite part. Maybe they only need to fix the telephone, it didn't work, [add] YouTube maybe or Netflix so we have more things to do. The restaurant was ok, but the service at the restaurant [was] not that good, especially the ladies.

After a long time not staying here again because during the pandemic, this hotel was not operating, finally Keraton @ the Plaza reopening/rebranding and I stayed during its soft opening. As usual, the service at this hotel is extraordinary, no doubt. The service is even different from other 5-star hotels. A hotel with a modern concept room with a typical "palace" atmosphere of Yogyakarta that is eye-catching. What I like the most is the design of the room itself, modern and aesthetic, making me and my family want to come back here. Highly recommended hotel.