Great family room which was clean. Great garage for the car. Very friendly and accommodating staff. We will be back!

Very clean room, very nice and helpful staffs. Best place to stay in Ay village.

Sopectacular and what a location! Staff was welcoming and helpful throughout our stay! Charming.

Lovely hotel - spacious rooms, close to many champagne houses. Front desk managers were very accommodating and polite. Dea (apologies if I’m misspelling your name) was very kind to us and made us feel so welcome. Only stayed for one night but we enjoyed.

We only were at the hotel for a short stay but the hotel was lovely! Staff was excellent at check-in. Showed us to our room and provided a list of restaurant recommendations in the area.

Family room great fo kids

Excellent

Staff were helpful with restaurant and touring suggestions. A very enjoyable stay.

My only regret about this hotel was not staying longer! We arrived in the evening after a long drive in the rain. Lucy checked us in and promptly called the only restaurant still open to see if they could fit us in, they did! The hotel itself is gorgeous! And has free parking in a garage across the street. We had the breakfast the next morning which was also great! We also took a quick dip in the pool which was the cutest pool area I ever saw! Although we were only there for one night, it was wonderful and it is on our list of places to return to!

Hôtel bien situé pour visiter la région de champagne avec un garage sécurisé. Déjeuner est très bien sauf pour le café, une machine expresso serait requise. Chambre spacieuse et literie confortable, toutefois aucun drap, seulement une couette, donc très chaud pour dormir. Je verrai à apporter un drap dans ma valise au prochain séjour.

Absolutely loved this hotel. It was on a quiet street, the building is gorgeous, our room was so beautiful and comfortable. It was worth every penny. We had breakfast 2 of the days, and the offering was fantastic. Lots to choose from. My favourite part was the drinks station under the stairs. Endless sparkling water was a dream! Definitely recommend this place.

Whilst the building is attractive, the interior decor is tired. The bedroom and reception rooms require refreshing. The guest areas lacked character. The breakfast buffet was cramped, with a mediocre selection. We could not get water hot enough for tea.

Comfortable hotel. Could do with drinks options in room as only self serve was struck under the staircase. Great off street parking. Breakfast hours in the week not very tourist friendly. Good location for champagne houses and Pressoria exhibition.

Best hotel we’ve ever stayed at in France. Staff very welcoming. Beautiful building, big rooms, easy parking and great breakfast. The kids loved the pool. We will stay there again!

Friendly and helpful staff. Tastefully modernised old building. Lovely courtyard and pool.

A lovely hotel in a beautiful setting. Would happily return.

Was a nice quiet place ... although was surprising we couldn't get an bucket of ice ...

We often stay at Castel Jeanson. Fine rooms, beautiful courtyard and small swimming pool. Fine restaurants in Ay and lovely walks along the river

Great staff. Very friendly.

Area is very good