Staff are busy running a restaurant. No one dedicated to hotel guests. No safe room for luggage to stay while you wait for your room. Very thin walls . Trouble connecting ,and staying connected to wifi.

We had a cute apartment but my mom couldnt walk much and it was at the tip floor...

Charming old hotel in great location, very good restaurant.

Good, friendly service.

Great place to stay in beautiful Chantilly, we enjoyed the convenience and location of this Hotel in relation to the center of town and the Chateau. Very clean and comfortable. Nice breakfast on the patio every day of our stay.

Hotel in a lovely part of town near the chateau and railway station. All in walking distance. Cafes and restaurants nearby if required. Paris in easy reach by train or bus. Hotel serves a lovely breakfast and evening meal if required. Staff endlessly pleasant and helpful. Inside or outside dining. Private off road secure parking a real bonus. Only reservation is that the stairs to the bedrooms are very steep ( no lift) so bear in mind if mobility is an issue. Otherwise, highly recommended.

Fine.

Wonderful staff

Hôtel pratique pour le parking, les transports et les installations de Chantilly. Options de restauration savoureuses. Bon rapport qualité-prix. J'encourage l'hôtel à investir dans ses chambres et à mettre à jour la décoration, qui est datée et fatiguée. Le personnel est sympathique et je reviendrai. Merci pour ce séjour agréable.

There is no hotel reception, you need to enter the restaurant however the staff was very friendly and helpful. Rooms were very basic: beds, a bathroom and a table with one chair. Windows open to a view of the street (front) or parking lot (back). Parking is tricky but safe (hotel can explain). No elevator, stairs only (OK for us but good to know).

La chambre qu’on nous a donné était au 3ème étage, sans ascenseur. Escalier étroit, monter et descendre avec deux grosses valises a été très difficile. Chambre sous les combles, mon compagnon s’est cogné à de multiples reprises, impossible de prendre une douche debout. La douche aurait besoin d’être réparée, il a fallu que mon compagnon vienne m’aider pour tirer l’élément qui permet de basculer à l’option “tête de douche”. Le wifi ne fonctionne toujours pas alors que ce problème avait été signalé dans le commentaire d’un autre client il y a quelques semaines au moins. Il faudrait retirer ce service offert de la liste, sinon c’est de la publicité mensongère.

We stayed in the hotel for 2 nights. The room is medium size, but it worked. Our room was in the front of the hotel. We opened our windows to get air. There was a significant amount of noise from the street. The hotel can't control that. The noise subsided about 10:30 pm. Towels are thin and we would have liked hand towels also. People that worked at the hotel were very nice. The breakfast both mornings was excellent.

Have stayed there a number of times in the past. It makes a nice spot to stay,when flying from C.D.G. Lovely Chateau nearby,free parking and very good food.

Warm welcome and good brasserie food. Room well priced and hotel within easy walking distance of station and race course

A pleasant stay with wonderful Brasserie for dining. Merci!

Friendly staff at restaurant below bedrooms. Useful private parking. Clean rooms New bathroom towels are needed as were threadbare. Drainage also a little smelly. Overall basic but comfortable.

We stayed at L’Avenue for two nights in a quad room as was travelling with my wife and two young children. Check-in was friendly and efficient, and car parking is excellent with a secure area to the back of the hotel. Our room was on the top floor and was comfortable enough for two nights, the weather was very hot so without air conditioning the room was slightly uncomfortable for sleeping. A fan was provided plus we brought one of our own just in case. Headroom in the bathroom is limited and there is no stand up shower, just a bath with a hand-held shower head. The hotel is ideally located for trips into Paris, with the train journey taking only 25 mins into the Garr Du Nord. The chateau and racecourse are within walking distance. We had breakfast both days, which included a good selection of breads, pastries, yoghurts , cheeses, jams and spreads.

Basic room, breakfast was good and parking was very secure. Very friendly staff. Noisy road.

This was the most amazing hotel! Our room was so super cute and spacious! I loved taking a bath while looking out the skylight! The beds were so comfortable and loved the kitchen with a microwave and mini refrigerator. The staff was very friendly, helpful and attentive. Everything we needed was nearby. There is a café and a supermarket within walking distance. Burgers, waffles and bakeries were next door as well as a restaurant downstairs. Across the street you can get pasta carbonara for under 10€. We had an amazing stay and I would love to stay again!

In centre of town. Free parking. Clean and good value for money.