Lovely stay

Staff pleasant and helpful, good breakfast. Rooms very warm helped to cool via use of a fan. A second fan in each room would help.

Amazing stay for my birthday, staff were amazing, food was outstanding and the place it’s self is stunning

Excellent accommodation staff spot on Will definitely stay again when in the area. Food excellent Area nice and quiet

Our room was clean, warm and comfortable. Friendly, helpful staff. All meals were very tasty and well presented. Afternoon tea was especially good. Relaxed and peaceful location. Fully enjoyed our stay.

Hotel was lovely although did hear people in next room 😬 Dinner was a bit of a mix up and very expensive but staff were lovely

We had dinner and it was excellent. Very dog friendly hotel. Staff were awesome. Breakfast was also really good. Easy access to the coastal walk.

excellent

Drab tired room. Shower broken, bathroom extractor not working, loo dangerously close to HOT radiator. Plants blocking bedroom window opening, virtually non existent tea/coffee facilities. Narrow twin beds with double size bed clothes?? Oh yes you can see the sea - the other side of the caravan holiday park. And whilst the food was fine, both the meal and especially the cost of the room were extortionate for poor standard provided. Best avoided.

Excellent from start to finish - welcome was genuine and friendly - professional and prompt. Cleanliness and quality service throughout stay

Very tidy room and courteous staff. Fantastic food.

-Spotless comfortable room and bed -Good range of food on menu and quality of food very good -Staff friendly and helpful -Prices very reasonable -Cliff walk very convenient -Hotel very quiet despite proximity of A1 -Would definitely stay again if we are in the area

Friendly staff, clean and comfy room, excellent food.

Brilliant staff. Hotel was spotless

Room was lovely & clean, very modern with some nice complimentary touches. Hot tub was hot as it should be. Staff were very helpful and friendly.

Overall lovely stay staff very friendly efficient with prompt service. As a 4 star hotel a few things could be improved like a fridge in the room to keep the bottled water they provided cold, air conditioning but probably would be too expensive to fit due to the age of the building and paintwork here and there needed touching up. There was a problem checking in to the hotel as they asked us to pay again even though we had already paid. They said they would sort it on checkout but this could have worried some guests although we knew we were right so it didn’t bother us. Finally when we went to dinner and wanted to order a glass of wine they did not have any of the first choice of wine or the second choice and they didn’t have that many to choose from if you wanted to buy wine by the glass. After saying that we would definitely visit again and these are just minor pointers as constructive criticism to offer feedback. Thank you for a lovely stay and we will be back on the summer

Staff excellent and food was great.

Lovely welcome and nice clean rooms

Thoroughly clean room and staff were helpful and courteous, nothing was too much trouble

Hotel needs refurbishment. Not well maintained and overall impression was it tired, grubby and mouldy. Had booked a Garden View room but was given a room which had little view, driveway outside and deliveries to kitchen parked outside often. There was a noisy air conditioning unit outside our window. Carpets and general furnishings grubby. Carpet in our room did not fit to skirting which was chipped and dirty. Room lighting was poor with not lights near mirrors. Our room 18 was next to fire door and was frequently noisy. Window seat was damp. Under bed had not been cleaned; evidenced by dust and previous occupants tablets. No control of room/bathroom temperature. Was in a good location. We were put off having evening meals onsite due to mixed experience at breakfast. Certainly not a 4 star hotel. We would not stay again.