The Cromwell Arms

Explore The Cromwell Arms
9.2
Exceptional
From 362 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.2

Traveler Reviews The Cromwell Arms

Number of reviews per page
20
40
Top reviews
Ben
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast was very good, but they need more bread options.
Rosalind
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our one night stay was good. The room was excellent. The service was excellent. The bar & food was expensive. Very expensive
Duncan
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A really comfortable stay. Nice decor, themed around the River Test, with historical touches in a modern, clean setting. Loads of very easy (free) parking. About 10 minutes walk into the centre of Romsey. The hotel is just off a fairly busy road, but with double/triple glazing it isn't too bad, and they provide complementary earplugs should you need. Comfy beds, nice staff and excellent breakfast. Highly recommended
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Rachel
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Enjoyable stay.
GARY
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great place to stay. I don't normally write reviews but everything about this place was excellent. I travel alot for work and this was one of the best places I have stayed at for a long time. Next time I am working in this area I will rebook.
Derek
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Everything perfect thanks
Tammy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice room, but a bit noisy - lots of door banging. Otherwise, good size bathroom and nice toiletries. Comfy bed and good choice of tea/coffee - nice touch of fresh milk in the fridge.
Dawn
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The room was immaculate, the staff wete brilliant, food was amazing.
Julie
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Overall we really like a stay at the Cromwell but few issues this time. Most important no hot water for shower two days running, told waitress, don’t believe we were alone in this issue. Breakfast service excellent, but food a little dry .
Patricia e
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Lovely room. Friendly, relaxed staff. Great food and beer in the restaurant. Excellent breakfast
Nick
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Friendly welcome and good service. Bedrooms are very tastefully furnished. Next to busy road but very well sound proofed. Nice breakfast. Lovely walk along River Test into Romsey. Would definitely stay again if in the area. Also dog friendly.
Clare
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The staff were all so helpful
Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Yes
Roy
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Staff was very helpful and polite, the pub restaurant and hotel was spotless, room was clean and comfortable with good amenities. Will stay again
Alex
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent stay
JANET
icon-with Partner
with Partner
4.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Grubby, grubby, grubby. Rooms, bar area, restaurant, corridors all filthy. Nasty fish and chips cooked in oil long overdue for changing. Delightful very young staff needing some serious direction.
John
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

yes
Lizzie
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

It was boiling in my room and there was no information on how to work the heating system so I was uncomfortably hot. The staff asked what we wanted for tea and coffee in the morning, but didn't wait to listen to everyone's order and subsequently got it wrong. He also didn't smile once and no one asked how our stay was. It was all really expensive including the room and the drinks.
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Ceri
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Nice clean hotel/pub, execllent breakfast, rooms nice but bit small, bed not very comfy
Ceri
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Clean room, good breakfast. Check-in very slow - apparently there were staff shortages, meaning we had to wait some time to check in.
Number of reviews per page
20
40