7.4
Pleasant
From 9 reviews
Cleanliness

6.4

Room Comfort

7.0

Service and Facilites

7.8

Traveler Reviews Helen's Hotel

Number of reviews per page
20
40
Top reviews
susan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I called the property on the day as i realised i hadnt checked mobility. Honestly the owner could not have been more helpful. Is the hotel dated yes but it is clean and felt safe and secure. The owner and staff were super freindly, super helpful and i would definitely stay again.
Carole
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Clean and tidy, great place if you’re going to Wembley. Worth the money and free parking. We had 4 single comfy beds. Only thing missing was a bin in the room. Other than that would highly recommend m!
Helen
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Not a good experience at all. Broken bed springs, shared bathrooms, cracked sinks which had no plugs, only sockets behind bunk beds, Shower room had hole in floor under the floor covering, shower tray clean but stained. No human interaction- more of a low grade hostel than hotel….
Julie
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

The room itself was very special and reasonably comfortable. However, it was shared bathroom when the listing suggested the room had a private bathroom. The manager kindly put other guests on another floor to allow us exclusive use of the ground floor bathrooms but it made it a less comfortable stay, especially for teenage girls who felt a little vulnerable.
Read More
Abigail
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Travelled as a family, was met on arrival to hotel, staff very friendly, gave the kids free lollipops& showed us to our room. Room was clean and comfy, just what we needed, shared bathrooms but didnt bother us as we didnt bump into anyone. Microwave, kettle& some cutlery in the room. Basic but for the price really good especially as its close to tube station. Area is a bit rough, rubbish etc everywhere but hotel itself was clean& tidy.
Read More
You’ve read all the top reviews.
Number of reviews per page
20
40