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Room was tidy. Bed was comfortable Staff were friendly, approachable and informative.

Beautiful hotel! Location is fantastic, in the historic area of gorgeous English town. Staff were friendly and so helpful

Good kitchen and nice lounge

While I only had a short stay, the establishment and the friendliness of the staff was top notch! I thought the accomodations were more than adequate for my single night stay, and the proximity to the water and restaurants and water was amazing. A great stay.

Very welcoming and friendly

Very nice hostel and lovely, helpful staff. Quite basic in terms of what is provided in the rooms but really nice place to stay.

Everyone was friendly and helpful. Enjoyed our stay

Despite their website stating restaurant closed at 20:30 it actually closes at 17:00-as you cannot check-in before 17:00 that is very unhelpful. I was charged twice for the breakfast. Wifi is high speed and available in the room. Reception staff far too sarcastic and disrespectful

Last minute break away with my son, staff very friendly and very helpful. Everything was there in the kitchen people were friendly and there were no issues. However the only down side of the stay was the bed, it was solid, uncomfortable, and I awoke a couple of times in agony with my back. I'm not use to such a firm bed.

Stayed here many times and only downside is the older people who have outdated views who stay here . Great access to the Scottish border and Edinburgh and Glasgow

The staff were friendly, the room was clean and tidy and the cafe/bar was cosy. Overall, a very comfortable stay.

Upon arrival to Berwick we had a difficulty in finding the hostel and had to ring for the directions unfortunately. There's no TV in our room, no internet access as well which is a bummer 😕😔 Apart from that it's good that our room is situated in the ground floor which is good for me since I'm a disabled and the bathroom is a big plus,too!

Great hostel first stay but will be back

This an innovative property developed by a local Trust which restored a historic building in a declining neighborhood into a combined art gallery, conference facilty, bistro and hostel. It is modern, clean, and close to many fine restaurants and bus and train transportation. This is an excellent location for access to Edinburgh to the north, Newcastle to the south, and nearby tourist attractions, and affordable!

We found it hard to find the entrance when first arriving. Reception/ restaurant area is warm & inviting. Our room was a good size, paying similar to hotel properties, i would expect towels to be included in the room price. Other than that it it was a nice stay. Close to town.

I've not stayed in a YHA for many many years - but so delighted to find they are still going strong and are embracing all who come .... including those like me who are older "youth". The bed was single, but comfy and the bedding nice and warm. I was in a room for 5, but had it all to myself. Good shower, and bathroom facilities en-suite. All the staff I met were extraordinarily friendly, welcoming and kind. The cafe area had good selection of food and drinks. Breakfast was great. The room - and the shared areas - were clean. Good supply of local area walks; tourist places; Lindisfarne tide times and bus timetable. I will definitely consider staying in a YHA again on my next trip.

It was a great stay. It has nice beds, amazing shower, delicious breakfasts, a good TV lounge and best scenery from window.

Very nice building and modern rooms, good value, pleasant bistro.

The young boy was friendly and welcoming which was great. However we were a bit shocked that we had paid £90 for a night and only had a bed in the room. I thought I booked a hotel room and not a hostel, so maybe that could have been made clearer when booking. We were excited to get into bed after a long day of travel and watch some tv only to find the room completely bare apart from a bunk bed. This was definitely an experience. Was very clean and felt comfortable just not what I was expecting, but did the job.