Tired rooms with a musty smell to them. It was cheap for the area and that is reflected in the condition of the room. If you are looking for a place to crash and dont intend to stay in the room long, it is tolerable. The staff were friendly and accomodating.

Room was very dirty and the whole place is a bit run down. The room keeping consists of making he bed only. The staff were very friendly and helpful. I was ripped off paying £55 per night. It should be more like £30.

Room was basic with en-suite toilet and shower, plenty of tea,coffee, sugar and milk in the room. Great price for room for one night stay, Would stay here again

Amazing place. Quiet and relaxing. Good location. Friendly staff Organized Clean and tidy. Good value for money

The creaky floors and thin walls all over the property makes it very difficult to sleep at night. I could hear windows blowing open and closed all night from next-door. There was just too much background noise. However, it was generally very clean and not bad for the price.

Terrible dirty place - we considered coming home and not staying night

Quiet with easy access to rail station just a 5 min walk away

Bare and basic big let down as NO breakfast was available would suit workers or contractors looking for a bed for the night.

The room smelled of body odour and generally felt dirty. I paid 80 pounds for the room. No breakfast and no bar. I could not use the shiwer because the bathroom was unclean. I really believe that if there were proper regulations for letting such a room then it would not be able to be let.

Welbeck hotel do not warrant a charge of £70.00. Its the most basic of places I've stayed at, the bed was the most uncomfortable to sleep on, the shower rail was filthy, the extractor fan in the bathroom did not work, the window blinds in the room were very filthy to even touch. Never again.

I booked into another hotel, the rooms were dated and it smelt funny

Very friendly reception! Excellent service!

Nothing it was terrible I didn’t sleep a wink and do not recommend anyone to go there!!!

It was a good size and nice comfortable beds but tea and coffee making facilities were poor and very basic

The hotel is situated not far from the waterfront and about 30 minutes walk to Southend. The exterior is fairly tidy looking and the guy who checked us in was pleasant. We had a family room with 2 single and a double bed and bathroom which was a little rough but adequate. Unfortunately my son who I work with woke me up in the middle of the night saying he was getting bitten by bed bugs! I told him to change beds which he did but then got woken again 30 minutes later saying that this bed was even worse and he was sleeping in the car which he did. I hadn't felt any affects of this and stayed in the room. The next morning he came back up to the room covered in bites and I noticed I was too, we lifted the mattresses and couldn't believe the amount of bugs under them which we have video evidence. The hotel had no night porter to complain to and we left at 6 am. We stayed in room 6. This hotel has serious issues in this room possibley every room. Certainly would not use again.

The room was dirty, the towels were stained, the cups were dirty, the coffee in the jar tasted disgusting so god knows how long it had been there, the mattress on the beds were so soft we hardly slept, there were people on the landing shouting and slamming doors at midnight, was just awful, would never stay there again.

Noisy and slight smell. Room next door noisy which wasn’t the hotels fault until 3am when they screamed because of a mouse

Friendly staff and a bonus that there was parking for guests, the room was clean and a good size there was tea and coffee supplied the room was cleaned daily with clean towels replaced every day.

a nice hotel only a short stay handy for overnight stay for earky flight from southend airport

The staff were great, very welcoming and anything needed they would get it done.