Brooklands Hotel

Explore Brooklands Hotel
7.4
Pleasant
From 297 reviews
Cleanliness

7.8

Room Comfort

7.8

Service and Facilites

8.2

Traveler Reviews Brooklands Hotel

Number of reviews per page
20
40
Top reviews
Elizabeth
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

If it says there is air conditioning THERE IS NOT!! Did get a fan from the desk tho but very stuffy since it’s an old building. Temp was 33 degrees! The shower wasn’t clean and found someone’s hair in there. The only good thing about this place is they let me park there way before check in time and it’s literally 3 min walk to the beach which is why I wanted to stay there in the first place. But I wouldn’t stay there again.
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Linnea
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I didn’t have to pay extra for parking and staff let me keep my car there an extra hour after check out. My room was a bit tired and the bathroom could do with an update/refresh. Overall good value for money!
Russell
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This old school B&B type hotel (without the Breakfast!) was adequate for our needs. The owners / staff were friendly and helpful. The parking was good they advised us on where to park in the car park. There’s not many places that still require a copy of your driving licence or passport for ID purposes but this is one of them. Luckily I had this available but it was not made clear beforehand. The bathroom was small and shower not the best, but adequate for a couple of nights. The room was a bit dusty, I don’t think the cleaner had done a great job. Beware of heart attack hill close by. It’s steep coming back from the town. I would advise getting a taxi if you can’t walk far or have had one too many shandies in Wetherspoons. There’s a pub (The Hop Inn) and shop around the corner, also a chippy. Nice Italian across the road. You can get to the beach by walking past the pub and then turn at the end. Left towards the pier or right to a less steep zig zig walk down to the beach.
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Stefan
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Small room, comfy bed. Clean. Find it rude when check in staff answer a mobile call on speaker phone mid check in. Otherwise all good.
Amani
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean and spacious. Coffee, tea, biscuits, and water were provided. Basic toiletries provided. Car park was full and if any space is available no guarantee you won’t be blocked. Friendly staff. Had to pay extra 50 pounds deposit which were refunded on check out day.
Kelly
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Free parking was great.
Marilyn
icon-Family
Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is clean staff were good but the whole place could do with a refurb- tiles were up in the bathroom - table that the coffee machine sits is falling apart- no kettle and parking yes is tandem and if you are leaving early you have to wait for someone to ring whoever is blocking you in
Chris
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Free parking was good. Room quite dusty and stains on the carpet. Paintwork was chipped and flaky and there was lose wallpaper and sloppy painting. Bathroom door handle was loose, bathroom cabinet wouldn't open and toilet seat was wobbly. Girl on reception tried to tell us it was meant to be wobbly. TV in room, coffee machine and kettle provided. We were able to get hairdryer from reception.
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Harrison
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Brilliant customer service. Sadly our bathroom had a leak so the floor was completely wet, day and night.
Bryony
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Absolutely lovely staff very polite and helpful and welcoming. First impressions of the hotel are lovely its clean welcoming and fresh feeling. Unfortunately the mattress in our room (22) was absolutely awful! Not fit for sleeping on at all. We made do for 1 night but had our stay been longer I couldn’t have done it. It pinged creaked and flattened like a pancake upon sitting or laying. You could seriously pick up a free one on marketplace in better condition than that was in. However everything else was great nice hot powerful shower. Room smelt amazing the incense pot was beautiful smelling. It was clean and to a good decorated standard. But please replace the mattress!
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jay
icon-
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Tvs are not 32 inch,you have to leave a 50 security deposit and they also want id, driving licence or passport, i think that's excessive when you have already paid for room,rooms don't get cleaned i was there 3 days not even a bin empty
Marshall
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I
Nicolae
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was very basic, but we didn’t miss anything.. We did not have expectations but for the price we paid and considering that it is 5 min to the beach it was all good. The lady checked us in 3 hours earlier which was very appreciating, thank you.
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean and tidy with helpful staff and parking provided.
kailash
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

very good hotel. highly recommend
Douglas
icon-
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean room quiet, TV kettle shower toilet parking bed all good For a cold week in may, heating would be nice
Colin
icon-
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Free parking. Clean room
Rajashree
icon-
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Parking was easy but I think it depends on the time of day
ian
icon-with Partner
with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room needs updating and window needs fixing
Jamilia
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

I had two separate rooms. Staff were polite and rooms were clean - however, both rooms had no heating (January!) and windows were not closing properly, so it was freezing cold all night. I had to be up early and at 6am there was no hot water and so I couldn’t take a shower. Music was played in reception downstairs late and sound insulation is poor in this place, so if you are looking for a quiet and early night you won’t get it at this hotel. Overall - very disappointing
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