.

Staff was very welcoming! Location was convenient!

The room was very clean and the evening staff were very friendly. We didn’t stay for breakfast as we were going to the Horse of the year show at the NEC and needed to get there early

Me qnd my friend travelled from glasgow and we got there an hour before checkin our room wasnt ready which was fine but staff went above and beyond to get our room ready so we could get in as soon as possible staff were lovely had no issues if ever in Birmingham again would stay again

It's not the Ritz but it does the job. Room was clean and comfortable. It's attached to an Aston Villa social club so if you stay on a match day, like I did, expect it to be crowded a noisy.

Room was clean and quiet during the night

Compact, basic but very clean , staff were friendly and helpful, ideal for stopover or for contractors looking for reliable clean accommodation,

Rebecca n her groupa gals,are just the friendliest gaggle of smiles n laffs anywhere

Booked this hotel as convenient for football ground. It was ok, the room was clean but beds were uncomfortable, think a change of mattresses might be an idea.

Convenient stay for Villa home game. Lovely friendly staff easy check in and check out. Very thin walls and loud slamming doors but we knew it’d be busy with a Saturday night Villa game so we weren’t too bothered by it!

Very attentive staff. Parking. Close to Villa Park.

very good price, friendly staff, good cheap food, free coffee in the bar. ideal budget hotel when there is no local football.

Pros: great location for Villa Park and an even better price point compared to others in the area. Cons: virtually underneath the A38 so traffic noises from rumble strips is always there so light sleepers may want to carry earplugs. No kettle in the room but you can fetch hot drinks complimentary whilst the bar is open but may make your first cuppa of the day late. Only one iron for all guests, iron before you leave home. Couldn’t find there was any WiFi in the room I was in and isn’t the best signal either on the phone.

.

We found the staff friendly and welcoming .

It’s was easy to locate and it’s easy as walkable to my event very convenient to so many amenities too

Everyone was very friendly and cheerful. It felt as though they were all old friends, which was very nice.

I'm very torn about writing this review, because it is a budget hotel and you get what you pay for, so I wasn't expecting a palace. But cleanliness should be great as standard, whether you're in a 2 star or a 5 star, and the room could have been cleaner. The carpet clearly had not been hoovered, and we never heard a hoover once throughout our stay, it sounded like the staff used a brush to sweep the carpet in the room above ours. Could have done with two pillows on each bed, as only one provided and very thin. The shower head in the bathroom was an actual bio-hazard (which I have a photo of, but a glitch isn't letting me upload it). Given the staff were so genuinely lovely and clearly doing their best to give a fantastic and friendly service, we chose not to complain, as we didn't want to spoil the tone of our stay given we were there for more than one night. The cooked breakfasts were absolutely fantastic and brilliant value, could not fault them in any way, and the staff we met were all great. I would have given 4 starts for sure with just a couple of issues addressed.

The room was clean but the bar and dining area was very poor. Why no bin in the bedroom or bathroom? Some of the seats by bar didn't even have covers on just exposed filling. Very unhygienic. Not sure who owns this property but I will never stay there again. Grim

Not value for money