The room is clean and nice . And it is located at the best part of BGC .

Yes. Cockroaches in the unit where I stayed. Crew are not friendly specially security crews. I got stack in the elevator. They need to fumigate the room.

Cockroaches

Absolutely unacceptable. Worst stay I’ve ever booked through Expedia. I’ve been a loyal Expedia customer for nearly ten years, and this is by far the most frustrating, mismanaged, and unacceptable experience I’ve ever had. 1. Total failure by the property manager The property manager failed to inform the front desk of our arrival. Because of this negligence, we were denied access to the unit we had already paid for. Past midnight, we were moved to a different unit in another building. A unit that was filthy and crawling with cockroaches. This is not a minor oversight; this is a basic failure of hospitality. 2. No disclosure of a scheduled power shutdown There was a scheduled electricity and elevator shutdown on 11/19, with notice sent to the property manager on 11/11. We were staying on the 21st floor, yet no one informed us in advance. No warning, no courtesy message, nothing. Had we known, we would have booked elsewhere. 3. Cockroach infestation This was not a few bugs. The unit was infested, making it impossible to feel comfortable or safe. It’s shocking that a property in this condition is even listed on Expedia. Conclusion This stay was an absolute disaster. Between the negligence, lack of communication, and disgusting unit conditions, this property should not be operating let alone advertised on Expedia. This is the worst experience I’ve had in my decade of using this platform.

We needed beds for 6 people. We were given two cots, one didn't even have a mattress. There were a couple little bugs we would see that resembled small cockroaches. The biggest complaint was the pool attendant wouldn't let us use the pool because they said residents had exclusive use during Christmas Eve and Christmas, even though there were no people there. This information was not given to use before we booked our stay. We assumed we would have pool access.

The check in process is confusing

we stayed at 21J south wing, this is my 1st experience using ARBNB and its worst. The room wasnt clean, AC controller isnt available, bed and blankets are terrible as well, the host wasnt honest and failed to disclose issues until we are in the location .. I cant say any good with my experience, we chose uptown BGC expecting a good location, amenities and descent rooms but its a disaster! i will not ever recommend this location to any of my friends, its disgusting!!

The property is clean, the host is a good communicator, and responds to queries promptly. Rental rate is fair. I love the location. I just wish there are handtowels, washcloths and shampoo.

Check in takes time maybe it’s just holiday but so far so good

Good hosts

The room is clean and spacious, the staff is very accommodating and location is very good except that we cannot use the pool on the weekend … we’ll come back next time😊

Kind people host esp Magnolia

Lots of restaurants, cafes, and stores nearby.

Nice to stay

The accomodations was very comfortable.

I had an amazing stay at this condo in BGC! The location is perfect. I loved being able to walk around and enjoy the vibrant nightlife. The view of the Uptown Mall fountain is beautiful, especially in the evenings. The unit itself is clean, cozy, and just the right size for a small family. It's also incredibly convenient, being so close to the airport. Highly recommend this place for anyone looking for a comfortable and well-located spot in BGC!

Excellent place

This property is well located near shops, restaurants and amenities all within walking distance. The unit was clean and spacious. Would have appreciated some drinking water in the unit as we arrived late at night and had to step out to find a mini mart.

A/C unit was leaking throughout my entire stay.

Close to shopping center