when I checked in, there was no key, I upgraded to a beachfront room, it was good but it was a shame. It was a long way from Legian, my intention was to relax and rest in a cool room, but the AC in the second room didn't cool it, I complained, but it was still cold. However, the employees were very kind and helped me a lot, asking for big roads because the trip from Legian to Lovina was directed by maps, there were many damaged roads, ravines, and sharp bends. The employees were super good. Thanks, our trip was safe thanks to Bli.