Staff were friendly and we had everything we needed

breakfast was fresh , room cleanb

Check-in was easy enough when they eventually found my booking. Room was small but adequate. Bathroom was tiny but everything was clean and will presented. Good hearing system and the shutters were great for blacking out light. The area was generally pretty quiet apart from a couple of brew crew members who sat nearby at times, but presented no trouble. Proximity to Gambetta station is amazing; a mere 30 steps or so away from the hotel. Staff were pleasant, very amenable and humoured our Franglais, although I have to say it quite often just slipped into English.

Very clean , excellent staff always helpful

Staff were very friendly with very good English, were very helpful when called upon.

This is a basic hotel which will meet most needs for a short stay in the city. Very close to the metro and walking distance to many of the sites.

Added bonus that the hotel offers car parking, however finding and accessing the car park can be a little challenging.

We arrived in the evening a lot of migrants around the hotel and a lot of graffiti on buildings. We went out for a meal but not a lot of choice. Hotel very basic but clean and safe. Next morning totally different still migrants around but a lot of locals going to work and school large Market nearby and Metro next to hotel which was very easy to use hotel car park under ground and Staff were excellent

Hotel de très bon niveau dans un environnement peu agréable , sale , bruyant le jour Petit déjeuner très agréable

The staff were great and the hotel was good. The parking is in a secure underground location but access to it is very limited if like us, your vehicle has low ground clearance - I now need a new front lower valance. Also the little square outside seems to be frequented by local undesirables - we were greeted by them having a fight which included throwing bottles at each other as well as fists. Although not strictly the hotels fault or responsibility but cctv or other security measures may help.

The hotel was ok. small room with small shower. No soap in the shower. No kettle and tea provided. The cleanliness was ok and staff at the counter was helpful. Outside the hotel was very dirty and smelly. Something the management should work on.

Very clean rooms.

The room was basic but suited us well. The staff were friendly, with excellent English and the room was cleaned daily to a high standard. The hotel is right next to the Metro station, the only downside to this being you can hear the escalator constantly from the room above, though we did get used to it. The market is right on the doorstep on a Sunday (and I think a Thursday), so was lovely for a walk around. It is about a 30 minute walk to the centre and less than 5 mins to lots of restaurants. Would definitely stay again.

Last minute booking. Lady at the desk was so helpful. I had a lovely meal. My room was great. The wet room was large and clean. Couldn't fault it. Thanks 👍

A perfect place to stay for a city break in Lille. Right next to Metro station, two stops away from the historical centre. Fab.

Not in the centre of town but near enough and in a pleasant area.

Have stayed in this hotel several times, always friendly helpful staff. The secure parking although an extra cost is extremely useful. Hotel is adjacent to the metro which is great for getting to the centre but we have frequently walked as it is not really too far. The local market is only 5 minutes walk and well worth visiting. Also highly recommend the bakery Maes directly opposite Best Hotel.

Hotel in good location next to Metro station. Rooms clean, tidy, compact in size.

Awful location, tiny rooms (shower so small that it was very hard to wash one’s feet!), some of staff not helpful / friendly, on-street parking very hard. But it was pretty cheap. Best avoid the breakfast too.

The hotel is convenient for most of Lille. Right outside is a city bike hire station and a Metro station is just to the left of the entrance. You find that a 20-40 minute walk will bring you to all you may wish to see or visit. It isn't located in the most salubrious part of Lille, though I didn't feel perturbed or threatend when returning quite late in the evening. All in all a good base for a stay in a vibrant city. Is a two star rated hotel so basic in general, but comfortable. The shower cubicles are on the small size but more than adequate. The extra you pay for the buffet breakfast is a good start to the day and has a varied selection of choices.