Overall Ratings & Reviews The Old Mill by Greene King Inns

Great value great food and good location

Such a shame. Lovely venue, good food, nice facilities and clean. I booked for 2026 in error and realised on check in. Assuming they’d be reasonable, I rebooked for 2025 immediately. I’m now told by hotels.com that they won’t refund my 2026 stay. We all make mistakes….

Quite how this hotel gets a rating of 9 (wonderful) is beyond me. To say it needs updating is an understatement. We were horrified looking down the side of the wardrobe in room 20, it was thick with dust, cobwebs, it honestly looked like it hadn’t been cleaned in 20 years (pic 1). Moved to room 14, which was cleaner, but both rooms only had 1 cup, 1 towel, 1 glass for 2 people. Peeling wallpaper, scuffed skirting everywhere, mould on the bathroom ceilings, scalding hot water, the bed bases were rotting with awful mattresses (I have thrown better in a skip). Oh and the Public liability insurance in reception ran out last November. Please, go somewhere else, this is one of the worst I have ever stayed in.

The location was great and perfect for our needs. The bedroom was large and in good condition. However, the bed and pillows were far too hard for us and the room was extremely hot. We did try to turn the heating down but this didn't seem possible. The food in the restaurant dinner and breakfast, was average. However, all of the staff were friendly.

From the minute we got there we were made to feel welcome. The rooms were alittle tired but comfortable. The food was exceptional, great full english breakfast. All staff were friendly and went out of their way to make conversation, especially shy Mark lol and Suraya. We would definitely recommend and will return. Thank you.

Helpful staff, large clean room with good bathroom. Menu limited in the evening but nice wine and the best vegan breakfast :)

Good price comfortable room

Really good large room, very quiet, nice view

Stayed overnight at the Old Mill for business due to location. Met with friendly efficient staff at reception and promptly arrived at room which unfortunately was very tired, some investment to refurbish wouldn’t go a miss. The bathroom was not a pleasant experience, also requiring attention including significant mould. The pub/restaurant adjoined was reasonably busy but attentive staff made for a pleasant experience. The location was convenient for me and the large car park with EV charging a plus.

The highlight was the sunday dinner roast. Absolutely wonderful. However, receptionist services seem patchy. Room was comfortable and very warm (for the week that had snow fallen). Some amentities can be upgraded, but wasnt a huge bother if one is not picky for a city break.

stayed for 3 nights for business as a lone female travelling felt very safe. Check was prompt and informative. Rooms warm and cosy and comfy. Tea & Coffee making facilities with biscuits. Bed was comfy. The food was amazing and properly some of the best pub food I've had. Staff friendly and helpful.

A perfect getaway for the weekend - thank you.

Friendly, comfortable and food was excellent

Staff fantastic. Room a little tired but very comfortable, large with lovely atmosphere. Breakfast best ever. Loved the place will be back. Staff made it great.

Lovely place. A little bit out of town but very historic and atmospheric hotel with a fine restaurant/bar. Very nice staff and breakfast was excellent.

Really relaxing and well looked after

Great friendly staff and great food and value for money

Excellent staff, good food, nice bar and lovely outside seating next to river.

lovely relaxing stay, the staff were so friendly and happy

Beautiful part of England