Islandcastle hotel

Explore Islandcastle hotel
9.0
Exceptional
From 125 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.0

Traveler Reviews Islandcastle hotel

Number of reviews per page
20
40
Top reviews
Alexander
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is a water park with a hotel attached to it. It ain't a proper hotel-hotel. The staff is confused by simple hotel-hotel questions, and some things are missing, like a hotel bar. But the value was good (note that we were there outside of the peek water park-season). The breakfast was pretty decent. And it was a good stayover on our two day drive.
Read More
Peter
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our room was spacious with two separate beds. Very basic amenities with instant coffee packs, tea, and some bottle water. We had to change rooms twice because of water leaking from the windows (apparently a known problem). The complimentary breakfast buffet is simple, but has enough variety. Access to the saunas and water park are inconvenient if you are mobility impaired. You'll have to walk down two levels as there is no elevator to access them. Both are separate costs and not included in the hotel stay. Housekeeping missed our room one day even though we were out all day since 10am. The gym is on the 14th floor and did not have air-conditioning. The entire floor also smelled terrible probably due to the humidity and heat. No one was in the gym the few times we went probably due to the smell. Could have been a nice place, but maybe the lack of guests caused the hotel to find ways to cut costs.
Read More
Gregory
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Overall, it is a clean and quiet hotel where breakfast is available. However, the only downside is the coffee. Only thin, small disposable paper cups are provided in the dining area, making it inconvenient to transfer hot brewed coffee to the table. I wish they would replace them with sturdy mugs.
Zinna
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great hotel and staff ever.
Sue
icon-Family
Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice surrounding Good to Take a walk in the morning. Very spacious. Breakfast serving was good.
Mr A
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Huge, massive resort hotel, accessible, and staff very friendly & helpful. Rooms spacious, clean & airy, breakfast selection very variedand nice. Great location too, not too far from the station & choice of restaurants. 👌
Janey
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Room was clean and front desk was very helpful with everything we had questions about. Breakfast buffet had great variety and a nice balance between Korean and International selections. Location was easy to find, staff were helpful, respectful and welcoming. Surrounding scenery and close by walking/running path lined with cherry blossom trees is beautiful. Would definitely return!
Read More
SUNYOUNG
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Highly Recommended: A Home Away from Home I found this gem by chance and ended up staying an extra week. The staff are exceptionally kind and attentive—they really make you feel like family. The service is top-notch with great attention to detail. It was the perfect place to host my parents for a memorable stay. Thank you for the warm hospitality; I can’t wait to return on my next visit to Korea!
Read More
SUNYOUNG
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Professional and polite staff and service.
Yumi
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

It was good. The only thing I didn't like is the smell of toilet.
Andrew
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Nice sized room and clean. Good scenic area by the river to walk around, and in a very pleasant location. It’s great to have found a proper hotel close to Uijeongbu central.
Gi Jong
icon-
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

깨끗하고 좋았습니다
Jesica
icon-
6.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The hotel feels dated and boring. There’s a huge food court, but everything was closed and abandoned only a small café and a convenience store were open. There’s really nowhere to eat, which makes the stay quite dull. The front desk staff were friendly, but when asking for suggestions, they came across as cold and uninterested. It will be good for families looking to spend the day at the water park . There's a nice park to walk just across the street.
Read More
jungsun
icon-Friends and family with Friends
Friends and family with Friends
6.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Not available to control room temp
HYUNA
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

전반적으로 아주 깨끗하고 룸도 넓었고 이용하기 편리했습니다. 다만, 미리 얘기하지 않으면 4인이 묵는 방의 키를 1개만 제공한다거나(나중에 얘기해서 하나 더 받았습니다) 와인잔 요청이 불가하다거나 하는 부분이 약간 불편했습니다. 하지만 낮에 워터파크 이용하고 저녁에 친구들과 즐기기에 굉장히 편안했고 높은층이어서 뷰도 시원하고 좋았습니다. 아침에 피트니스센터도 방문했는데 작지만 깨끗하고 물과 타월이 충분히 비치되어있던 점도 좋았고 여러모로 만족스러웠습니다.
seunghee
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

다른 건 다 괜찮은 것 같은데, 복도에 있으면 객실 안에서 나는 소리가 들리는 것 같아요.
Eun-Heh
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The shower was unusually slippery on bare feet. Needed to wear slippers to shower safely
Jeison
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Very quiet and clean.
Taehyun
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

아침식사 괜찮았어요. 가족식사하긴 딱 좋았음.
Joon
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

가격대비 매우 만족합니다. 조식도 괜찮고요~
Number of reviews per page
20
40