Overall Ratings & Reviews Hotel Nacional Inn Jaragua São Paulo

Excellent place to stay and very affordable. Historic hotel!

My boyfriend and I really enjoyed our stay here. This first started with our check-in process with Joaom who was extremely friendly and took his time giving us personal recommendations for the city as well as all of Brazil since we are traveling around the country. The rooms as mentioned are a bit dated in furniture, but the location was convenient, everything was clean. The area itself seemed safe enough, but we didn’t really spend much time there. The main areas of the hotel were very nice though. Elevators could be tricky in the mornings but that’s to be expected. Overall we were happy with our stay, it’s a good basic hotel for anyone visiting the city and I would recommend it to visitors in the future! Security guards were also very friendly and helpful, reminding my boyfriend and I to stay within the hotel-grounds when using our cell phones.

Perfect location! The staff were so friendly and kind. They helped me to learn the language and were patient with my horrible Portuguese lol they were also quick to point out ways to have fun and stay safe around the city.

Central, convenient, decent room

Beautiful location on Augusta. Close to amazing food, cultural sites, Paulista Ave is close, clubs, bakeries etc. Staff is helpful and knowledgeable if you have questions about your stay or the area. I will be back.

The safe didn't work in my room. The front desk said they'd send somebody by to fix it (room 2204) and they never did. The doors don't close properly, there are clearly marks on the room doors off people trying to break in. This hotel does not take security seriously.

Air conditioning mouldy, shower leading, sheets smelt of mould. Drilling at 12 midnight. Fridge not working, mirror falling off the wall. Wifi not allowing login. What’s not a great experience. The only positive was the friendly check in staff member. He was great. But the hotel is tired and in need of a refurb.

I love d fact that it was surrounded by everything clubs restaurants mini marts u name it

Staff was rude at front desk.

Centric

the staff got 10 stars!!!! they all were amazing in making this trip remarkable!

Very good stay with a friendly staff and great breakfast. The Hotel is also well located for business appointments in the heart of São Paulo.

It was a pleasant stay with a nice staff.

Great location

It was a pleasure to stay at Novotel, the staff was very healpful and pleasant.

Good hotel in downtown- customer service very good - if u decide to go out at night , just take Uber and please be careful of your phone

I had hoped a big hotel like this would get me in early. Nope Crappy room assignment too. Safe didnt work. Key card rarely worked in elevator. Not sound proof. Dirty towels. Thin pillows. Basic room. 70 years old. Slats over windows. Homeless all over. Sadly, this may be the best hotel in the area.

good

Water leaking from bathroom ceiling on electrical. Staff said it’s safe and never changed our room. Beds were horrible have a back ache now.

The property is older. Windows are not clean. The bathroom sink was cracked. There was a water leak from the bathroom wall. The best aspect was breakfast- lots of choices and very good service.