5.6
Fair
From 14 reviews
Cleanliness

4.8

Room Comfort

5.0

Service and Facilites

5.0

Traveler Reviews Hotel Imperial

Number of reviews per page
20
40
Top reviews
Samirkumar
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excellent location, clean room, 3 min walk to Mumbai Aqua line Metro to connect most of the important stops, easy access through train from International Airport.
Santos
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Our stay at this hotel in Mumbai was disappointing overall. The room was very small and not comfortable for a family stay. There was visible mold on the walls, and the towels and bed sheets were extremely old and worn out — which made the stay feel unhygienic and unpleasant. The cleanliness of the room definitely needs improvement. On the positive side, the staff were friendly and tried to be helpful, though service was quite slow. With better maintenance and attention to cleanliness, this place could be improved, but in its current condition, I wouldn’t recommend it for families or longer stays.
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Anuj
2.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Worst hotel I have ever been to! They give us a stinking room. In the next room construction was going on and there were drill noises. Then when we asked them to change the room, they refused to do so. We had to find another hotel for our stay and we left the hotel
Ridwan
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Very bad hotel. They did not check me in even though I have confirmed booking with hotel.com. They gave my room to someone and told me room not available.
Mahira
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

They lied about amenities! They have bed bugs and the sheet were not clean or they don't clean it properly
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