The hotel took over an hour to find my reservation- making me wait in the lobby at midnight. I showed all confirmation emails from the hotel itself ,but they still wouldn't let me check-in until they see on their end as well. They had an outdated check-in system and the customer service line was a mess. Beyond that, the rooms were dusty and had proof of bugs nesting in some areas. The staff are not professional at all as they seemed to be local teenagers who were hired cheaply to handle duties of the hotel. The staff at night were super noisy while communicating to each other in the hallways. I wouldn't stay here again.