Coconut by ÓOL Hotels

Explore Coconut by ÓOL Hotels
8.6
Very Good
From 145 reviews
Cleanliness

9.2

Room Comfort

8.2

Service and Facilites

9.2

Traveler Reviews Coconut by ÓOL Hotels

Number of reviews per page
20
40
Top reviews
Jean-Marc Elie
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

everything was great except the fact that u can hear everyone from ur room because the hotel is build with wood so every morning the neighbours noise woke me up and also there no machine for wash ur clothes.
Sandra
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was excellent
Benoit
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Located in the center of Holbox, walking distance to ferry and center of Holbox. Hotel is clean, room are clean. Bed is comfortable and towel are in great condition. But the check in took for ever. More than 45 minutes because the person at réception was trying to sell excursions to the customer period to us. Also some rules explanation that were exaggerated in terms of what really the hotel was all about. For exemple we were told that if you check out 5 minutes after the check out hour that you will get a penalty of $500 pesos. When I told the person at front desk the following day…. Was told that the hotel was flexible. So I believe it was probably the night shift employee that exaggerate a bit on the rules and regulations. Overall nice and clean hotel well located. Very affordable. But very basic service.
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Karen
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Place was alright, couple details was that bathroom didn’t have enough lighting, was kinda dark. Pool, palms, and hamacas were great! Making everything look really aesthetic and beautiful. Overall everything was really good and it is really close to downtown
Lili
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Beautiful hotel, big, clean pool and friendly staff.
Ana María
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

El hotel está en buenas condiciones, en general está bien, tiene todo lo necesario, excepto que las habitaciones que nos tocaron no tienen servicio de TV. Por otro lado hubo una recepcionista del turno de la noche que le falta tacto para con los huéspedes. Pueden mejorar en su servicio y con ciertas instalaciones, como poner mesas y sillas afuera en las terrazas de cada habitación y no solo en algunas.
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William
icon-Leisure
Leisure
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Nice
Dora
icon-with Partner
with Partner
6.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Room was okay, clean and comfortable, but I couldn’t used my aphnea machine because there was no outlet close to the bed, Everyone there were nice, shopping centers, a lots of restaurants overall everything was okay, but place doesn’t look like in the pictures
Nadine
icon-with Partner
with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great little property. Pool was fantastic. My only complaint is the beds are hard as rocks. But would stay again.
Carlos
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Great location, nice staff, rooms are good they only need to service the w.c because when flushing it had a water leak.
Virginia
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The pictures in the web are completely different to the reality:(
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Llegaban muy temprano a hacer el servicio del cuarto, y tocaban y nos despertaban. Tal vez sería bueno hacerlo después de medio día.
Joseph
icon-Leisure
Leisure
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

This property is in a great location. It’s under 10 min walk from the ferry port, under 10 mins walk to the main beach. In the centre of Holbox and super close to some of the restaurants. The rooms have good AC, but the layout of the building being made of wood can trap heat if not using AC. The property is really good but you can hear the road noise with the building style especially if events are on. Overall really good property, helpful staff and clean and very well connected
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Bryan
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Lovely low key place. Nice pool!
Elaine
icon-with Partner
with Partner
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

The place was very nice - one thing they should add are chairs on the decks each room has a deck but no chairs
GUADALUPE ELIZABETH
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Property is cute
Shelby
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Holbox is a party town. Loud at night Atv's going all night
Rosa
4.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Couldn't rest 😒to much noise. Staff cleaning to early. I was in the bottom floor when staff was cleaning the second floor seemed like if she was making noise in purpose 😞 (broom, door, etc)
Tanya
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

5 Star
Candice
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Great
Number of reviews per page
20
40