Staff is friendly, property is clean. About 10 free car parking spots are available in the hotel premises. Food at the hotel restaurant is good but pricey as compared to another hotel restaurant. They sell beer at 80 Peso while gas station was selling at 26 Peso. I understand the reason for higher pricing but it is very high and the menu is limited. Air conditioning was working fine without any issues.

Casa Loreto is a beautifully renovated old hacienda, elegant, sophisticated and timeless. We stay six days and enjoyed the pool, and steam bath. Our room had a patio with a hot tub. The hotel is located about a 25 minutes walk from the Main Plaza and Montejo Avenue. One complaint is their restaurant, it is not good and not recommended.

Beautiful room. The restaurant food was delicious and staff was always attentive.

Excellent location, service, and cleanliness. Strongly recommended.

Room ok but ckeaning service not great. Left coffee stain in floor from day before. Slow service in general.

Beautiful hotel

This stay was the highlight of our stay in the Merida area! We truly enjoyed all aspects of our stay.

I don’t often write reviews, but I loved this hotel so much, I had to. It is gorgeous-modern and well-designed, while maintaining the historic charm. The room was huge. Everything was luxurious. The people were kind and very helpful. The food was Devine.

Wonderful rooms and staff members were incredible!

the room and hotel was lovely but the area wasnt the best nor was the restaurant...

Beautiful well decorated, large, modern rooms. Service was exceptional

Todo el staff super amables El lugar muy lindo y limpio. Totalmente recomendado

Room was amazing and the staff is top notch, wi

Everything was done right. Beautiful setting - great garden and pool . True Oasis close to the action in Mérida . Great value

Personal muy atento y listo para cualquier tema que pudieses necesitar. Habitación espaciosa y elegante.

Beautiful hotel , great service

The staff were thoughtful! the service amazing, every single time. The property is clean and the rooms were beautifully cleaned every day. It’s about a 10 min walk to the center. Overall: 10/10! Would definitely come Back. Thank you to Arthur, Mauricio at breakfast and the lovely woman who would warm up milk for our baby every morning.

The room and grounds were immaculate and beautiful. The staff were welcoming, friendly and attentive. The restaurant served fresh and delicious food.

Great staff, Great stay.

The room was decorated in a beautiful way. The bedding was luxurious and the food was delicious. The pool was pretty too. We loved the combo of history and modern design.