Amables

I was placed in a completely different room, not given enough towels. When I went to the front desk to complain about it I was not told they would switch my rooms as they gave me the wrong room, but they never called me back after I went out to explore the town. I called a couple of hours later they did not want to switch my rooms or give me a compensation for giving me the incorrect room. They stated the room I originally booked was under repair due to the water but I was not told before they switched me to a smaller room

Very nice property. Clean rooms , staff was very friendly. Hotel restaurant was very good. Quiet . Would definitely return to this resort.

This a newly build hotel. Everything looks so pretty!

Es un lugar muy bonito, como un oasis en medio del pueblo, limpio y ordenado, las camas son de muy buena calidad

The rooms are ok ,but there’s ti much noise outside. Wish they put better sound proof dors and windows .

Highly recommended, clean, friendly staff and safe.

En este hotel puedes encontrar todas las comodidades que buscas en unas vacaciones, desde camas comodas, amplias y limpias sabanas, habiatcion comodas, piscinas para relajamiento, un restaurante con buen desayuno y comidas exquisitas, cervecitas para el calor y vinitos para las tardes frescas, y todos los chicos desde front desk hasta los que arreglan nuestras habitaciones ecxelentes

The hotel was the best! The staff was so attentive and helpful, it’s like they all just want you to have a great stay. Everything was clean and the food/restaurant was delicious. I want to thank Mery and Andrea especially for being the best!!

En recepción no se comunican entre turnos, por ejemplo, en la mañana dejaba mi llave y en la tarde no sabían nada, en la mañana solicitaba transporte y en la tarde no sabían nada y el baño es muy bonito, pero no es muy funcional ni la regadera, ni la ventilación.

Staff was very friendly and helpful and the room was fine but the windows opened into the courtyard which meant very little privacy. They had seating in the courtyard which had a cute touch. The shower was cold for one of us - maybe heating is not reliable.

Friendly staff, easy check in and out, nice relaxing garden area and pool, clean room, tasty breakfast. Only downside was that you need to take a cab or tuktuk to the island of Flores. However, it’s noisier and more expensive on the island so this worked for us better. The ride was only about 7 to 8 minutes away.

Buen hotel

Great hotel! Safe. Super friendly and accommodating staff. Couldn’t be happier.

Front desk staff (lady) was amazing! Property exceeded our expectations. Looking forward to returning

Was a great place,to stay clean comfortable and great staff service

It’s brand new hotel. It is not at tourists area. Staffs are very nice and friendly. Unfortunately not many staff speak English, but there is Google Translate 😀

Great stay

Good place to stay for an overnight stay before you head to Tikal. Slightly away from the center of Flores. Restaurant was decent and they did have a pool that I didn’t use

Really nice hotel. Clean atmosphere and rooms super clean with modern fixtures and furnishings. Really nice bathrooms. The pool was perfect with a nice bar and tables. This hotel is not on the water but just a couple of minutes up the street. Great stay.