Very centralized in Llanogrande. The room's bedding sheet and pillows were not clean. The hot water knob in the shower was broken. Overall hotel is nice.

NA

Yes

Terrible place! You will not sleep here the walls have no insulation so you hear the noises from everyone mind you I’m Colombian used to some noise but not on this level. Also the staff has that attitude of is “not my problem I just work here” “I could care less what your saying” “Music woke me up at 3:30 am twice, worse experience ever!

The rooms were very small,and cold no heater

The staff was nice but: we could not sleep because the fire alarm was beeping (out of batteries). They should check this every time person checks in. the purpose is to sleep. Also, we had a group dinner and it was just crazy. the pre order was wrong, I got the wrong food and everyone else too. The purpose of pre fill a paper is so everything runs smooth and it was so bad. Also the service was very poor. I don't thing I will stay. The employees need some training.

Good service, very clean.

Great customer service, the rooms, bathrooms and elevators are VERY SMALL

Staff are helpful and location is great. It is loud as you are close to the airport. I wish the bed had a little padding on it. Nice that it is close to coffee, drinks and food. I would likely stay again.

Good

Very Disappointing Stay — Would Not Recommend I am very disappointed with my recent stay at this hotel. From the moment I arrived, things went wrong. At check-in, the staff informed me that the WiFi was not working, which was already inconvenient since the hotel description said it had WIFI, and we are talking about a location where internet can easily be had. The next morning I had to leave early, and when I went to shower, I realized there were no towels at all in the room. I had to go downstairs to reception to request them. I started showering with hot water, but after only about two minutes, the hot water shut off completely, leaving me covered in soap. I tried everything—turning the shower off and on and even switching to cold water (which did work). Unfortunately, my wife had to shower with cold water, which is extremely uncomfortable given how cold the weather in Rionegro is. The overall cleanliness of the room was also unacceptable. The walls—especially in the bathroom—were dirty, and there was visible mold in the bathroom, which raises serious health concerns. Lastly, the noise from airplanes flying overhead is very noticeable and made it difficult to rest. Overall, this was a very bad experience, and I cannot recommend this hotel. I hope management takes these issues seriously for future guests.

Staff was very friendly and always willing to help us with ordering food or transportatio.

The room esa small, no natural light. A very small window above TV that you can’t see outside. Moldy smell and black mold on bathroom ceiling. Left very congested.

Very nice.

everything was good. Dario was really nice!

Hotel muy limpio, personal amable y servicial. Añadí a que me gustó: Todo super, porque todas las opciones son válidas. Cerca de varios centros comerciales, cerca al aeropuerto, variedad de tiendas, farmacias, restaurantes. Nos sentimos seguros, y se puede ir desde el hotel a las diferentes áreas a pie. Habitación cómoda para 4 personas. Desayuno incluído preparado al momento muy bueno. En general, excelente elección. Solicitamos Uber para transportarnos al hotel y llegó súper rápido.

It is a passing by hotel to wait for your flight. We had an overnight layover. It is nothing to rave about but it does the job. We did not try the included breakfast as it started at 9am (kind of late) and we had to be at the airport just around that time.

Hotel de paso solamente

Mucho ruido alrededor del hotel

Good for short stays