9.2
Exceptional
From 54 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.6

Traveler Reviews Hotel DAS SAAL

Number of reviews per page
20
40
Top reviews
Sivanne
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

First I must say this is a new looking hotel, nice and pleasant. Upon our arrival we got the room but it had a sewar odor, after telling the receptionist, they said this happens when the room is unoccupied for a while, so we got another room. Regarding the room, it says that there is a cealing cooling system, and unfortunately, It did not provide. There is no way to control the temp, we were there in June and it was hot. When we checked in we were asked if we must have everyday cleaning, and we agreed to have this every other day (my recommendation - do not do that). Although this was OK by us, the room was not prepared for this, basics like toilet paper was not enough in the room, I expected if this is something they offer, the room should be prepared at least with that. On the day of the requested cleaning we also put the sign on just to make sure this is clear. And we were supprised when this was not the case. We came into the room back at 6 pm and no cleaning, this was day 3 out of 4, we had to go back to the reception (no way to contact them from the room itself so every issue we had we needed to go back to the lobby) and request the cleaning, new towels, trash empty, toilet paper and more.. We found out that the cleaning service is not available, so the receptionist had to bring us all of these, although she could not take the trash so this was very unpleasant to have trash in the room overnight.. I felt bad for her as she needed to take care of all of this instead of
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Hayley
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Super clean, amazing restaurant. I would say the photos don’t do it justice!!!
Jon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Too hot! No ac
Kanoksak
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

The hotel is new and situated in a good location. However, the management needs improvement. The smart check-in system is not efficient, causing customers to stand and wait in a narrow area. Additionally, the waitress in the restaurant did not show respect towards Asian customers. Lastly, the room cleaning service does not clean the rooms every day.
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Chrissy
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Friends and Family with Friends
10.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Very friendly team, quiet, clean and comfortable rooms and good food and drink at the restaurant. Great choice
Christopher
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

We booked a suite with the intention to enjoy the panoramic wellness area, but the lack of bathrobes made accessing the sauna uncomfortable. We understand from the staff that the hotel doesn’t have enough of them for all the suite guests. Without bathrobes, the only option was to cover ourselves with towels while walking to the sauna area, which is on another floor and does not have a changing room. This arrangement was particularly unsuitable for female guests, so we unfortunately couldn’t use the sauna facility. Other minor issues included an empty soap dispenser above the sink in the bathroom, malfunctioning room key cards, and minimal engagement from staff. For instance, when we arrived early, temporary luggage storage wasn’t offered until we asked, and no instructions about facilities like the sauna were provided during check-in (we had to check with the reception).
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Abbas
icon-with Partner
with Partner
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Amazing stay the hotel is new and have a good parking and close from multiple locations around zell am see and the room have a beautiful view
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Excellent staff, very help full and friendly. Very nice hotel, with excellent energy. Plenty of parking room in garage, comfy rooms :)
Wieslaw
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Exelent Stay , we will come back 😀😀😀👍👍👍
Rodney
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Great location near the bus station and tourist information centre. Staff were very friendly, helpful and welcoming. We had a pleasant dinner in the dining room. The air conditioning system struggled in the hot summer temperatures - though the hallways were always cool, the rooms were not.
Renata
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Det var et godt hotel med gode værelser. Maden var nogenlunde. Der kørte høj musik fra eftermiddag til aften, til trods for at gæsterne ikke nød det. Og personalet måtte ikke skrue ned - det var ærgerligt.
Mark
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fantastic views from our penthouse terrace and staff very friendly.
simone
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Tutto perfetto, nonostante la bassa stagione. Camera pulita, spaziosa, vista stupenda sui monti. Personale gentile e attento al cliente. Colazione di ottima qualità e varietà. Parcheggio coperto gratuito, ottimo.
Karoliina
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The service at Das Saal was the kindest, most professional and personal I have ever experienced, and I’ve experienced plenty as a global traveller. Here are just a couple of examples that made me think: “Only at Das Saal!” From the moment I stepped in Miriam’s welcome made me feel as if I had come home: warm with plenty of fun chat while also giving me all the info needed. The next morning at breakfast I asked about the Steinernen Meer mountains, so the manager of Das Saal decided to take me personally to the tourist info to find out the names of the summits visible from my room. And off we went! So: Breithorn and Sommerstein :D (pic room view attached) The next day the wondeeful chef Maria, by my request, made fresh, handmade ravioli for me although it wasn’t on the menu! All in all, the restaurant prepared beautifully presented, delicious food, and had outstanding wines to serve by glass. The amazing Valentina always had the right pairing to suggest for me. The entire hotel staff were such lovely people with good energy amongst them, including the house keeping staff that kept this beautiful, modern building sparkling. And there is also at Das Saal: a real Finnish sauna; quiet rooms with stylish furniture; plentiful breakfast with juice machine where you put the fruit in and out comes juice with plenty of noise :D Miriam, Valentina, Noemi, Gerhardt, Maria and the whole Das Saal team: you are stars! Vielen Dank an Sie alle. Karoliina
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Michael
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Perfekt wie immer
Michael
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Perfekt wie immer
Brian Sleimann
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Dejligt hotel. Skønt personale. God morgenmad og godt køkken. Saalfelden er en dejlig by i kort busafstand af gode skiområder
Irmgard
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Zimmer und Frühstück super
Martin
icon-Business
Business
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Sehr schönes Hotel mit freundlichem Personal und einem super Frühstück
Michael
icon-Business
Business
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Perfekt
Number of reviews per page
20
40