Hotel was central staff were helpful it was grand national weekend so busy overall & for the money we were satisfied

Great for exercise as the lift wasn't working it's 100 stairs to the 4th floor. On my first attempt when I thought I had got to the 1st floor I was dumfounded to find myself only on the upper ground floor apart from that it was great.

That looking nice hotel but problem lift broken need to fix up because we been walk upstairs ups

Good location

Clean room and bathroom , towels and sheets. Hot water. Hot water initially discoloured from sink tap but cleared. Apparently due to heating Room heater didn’t work Lift was broken when I stayed. Steep stairs and upper floor room ok for me , but impossible for any disability. Stairwell grubby.

Should have let us know the lift wasnt working before we booked......8 flights of stairs to climb......god knows how a pensioner would have managed......lift still not working when we left......hotel in an ideal location tho

Rough & ready and completely over priced it’s basically like a hostel . Check in times are after 3pm which is completely ridiculous. Avoid this hole of a hotel

Shops nearby.

Staff were friendly, though not the cleanest room I've stayed in. Did the job for an overnight stay though and excellent value for money.

The room was absolutely fine. Clean and tidy. The bed was extremely comfortable but again, the lift was out of order and it was a long climb to the 5th floor. Right in the heart of the city it is ideally placed

Room was clean good location complete nightmare having no lift we were on the fourth floor small steep stairs thankfully we only had back packs

For cheap hotels & convenience of location from the coach station, I really didn’t have anything notable to complain about. Lift wasn’t working but we were notified. Room was small but clean and had what we needed for our nights stay. Only gripe we had is the tap/sink had a design flaw because if you turn it on max straight away, which is easily done, you get splashed. Otherwise 0 complaints for our expectations. Staff are friendly, especially the cleaner the following morning! Would book again if ever back in the Liverpool area.

The room and bathroom was spotlessly clean, nicely decorated, a huge comfy bed, couldn't fault it... The staff were lovely and friendly.. Easy to find, straight 15 min walk from Lime St Station

Upon check in on Fri night there was noone at the front desk and i had to wait around 5 minutes or so until someone arrived. The lift didnt work (notice was given) however i was allocated a room on the 6th floor (no notice given) - very steep stairs and uncomfortable to walk up and down all weekend, it really put a downer on my time there. If i had known in advance i would be booked on the 6th floor without a functioning lift i wouldve changed my booking to another hotel. Also there were 3 homeless people smoking and doing what looked like dr*gs in the stairwell, they also had their dog with them. I felt very unsafe and reported it to reception and he had them removed which was good, but it was concerning as how how they got in there in the first place. The room itself was decent enough, great location, but i wouldnt stay again due to the above.

Great location rooms very tired, shower rooms very good

The outside building and inside stairwell is very shabby. I have believe this made be being used as a homeless shelter as well as a hotel. There was larger rooms which had washing machine and living quarters with glass doors you could see inside .with people using the facilitys inside.

Small box room only just fit the bed. Bed was very uncomfortable room wasn't very clean. Shower set the fire alarm of. Was no signs to show the way around the building from room to reception.

Awesomeness location. Just 10 minutes ish from the Docks. 10 Minutes ish from Line Street Station On a nice quiet lane with a pub next door. But few roads before are all busy but heard nothing. Was on 6th floor with the veiw.

It was a brilliant central location We were warned of no lift but had no idea how gruelling the stairs would be to get to 5th floor, partly as i live in a bungalow and have a bad hip Staff were incredibly helpful and friendly and sorted a problem immediately on arrival following a booking problem with expedia

Plenty shops and businesses nearby