Hillcrest Liverpool Central

Explore Hillcrest Liverpool Central
6.2
Pleasant
From 178 reviews
Cleanliness

7.0

Room Comfort

6.6

Service and Facilites

7.4

Traveler Reviews Hillcrest Liverpool Central

Number of reviews per page
20
40
Top reviews
Steven
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Plenty shops and businesses nearby
Kelly
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Its an ideal location for shops & bars, clean room nicely decorated, only downfall. No hairdryer & not great choice of tv channels. I know it wasnt the staff at hotrls fault that the lift was out of order, but being on the 5th floor was hard, the stairs were steep & narrow, hasten to say with bad knees. Which is why I've given an average rating.although a member of staff helped with my case. I would stay agsin if the lift was working or asked to stay on a lower floor & haurdryers were provided in the rooms. Other than that, the bed was comfy & the little luxury touches were appreciated.
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Helena
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Probably the worst hotel I’ve ever stayed in. The reception was weird & difficult to get to. The staff were lovely. Some of the very steep stairs were just concrete. The lift hasn’t worked for at least 7 months. The walls were filthy. The room door looked like it had been kicked in at some point. I didn’t sleep & at one point I thought someone was trying the door. I was booked for 2 nights. I only stayed for one night & booked into a nearby Travelodge which was a luxury hotel compared to this. I’m a Travel Agent & travelled the world but I’ve seen hostels better than this.
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Thomas
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Marks on the walls cig burns on the chair toilet ubend dirty but the rest of the room was pretty clean but very small and the view was not a view looked out of the window was disgusting. The stairs were dreadful different sizes I was only on the third floor but still you need to fix the lift not working
David
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lift was out of order, the view was not dock view as advertised. Very small room
Graham
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Yes
George
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2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room unclean, lift didn’t work, no help from staff, worst hotel experience of my life. Proudly the cheapest? Absolute show, would never book again. Just pay the extra tenner and stay at easy hotel.
Patrick
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lift out of order , no heating in the room , beds where terrible. No wayer in the room.
Gary
icon-Business
Business
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Arrived to find rooms only available on the 6 th floor, lifts not working and the stairs are narrow and steep. Mattress on the bed was a cheap sprung mattress, soon as I laid down on it you could feel the bed base underneath. Noise was also an issue
Mary Anne
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Elevator not in use, Fire alarm activated at 4am they know the exact reason but did not do anything right away did not deactivate the alarm right away that caused too much inconvenience since we are from the 6th floor with no lift!!!!😡
Jason
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Thr room was absaloutly excellent.,staff were amazing. Overall, tremendous stay
Shane
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Location, room, staff
Mark
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

how do I start so I had to climb about at least I think it was about 100 stairs just to get to my room because the elevator it was up out of order then I got to my room found out the heater wasnt working so I changed rooms yet again because we're in the winter then the TV remote on the second one was not there so change rooms again that wasn't on had a little scout around a little around the hallways of stuff those holes in the walls floorboards paint peeing off the Floor and walls disgusting its stunk was not a nice place at all
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Karen
icon-Leisure
Leisure
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I’m a 60 years old women (solo traveler) I was put in the 5th and the lift was broken I had to climb 10 flights of stairs 😱 The location was great and I can’t fault the staff very friendly, the hotel room are clean but it said the rooms had black out drapes but they haven’t
Sharon
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

I would stop here again this hotel is ok for homeless people or immigrants to stop in I’d like to get my money back . I was ask if I had email about the lift not in working I said no and that I emailed say I’d like to be with my friends and family so was all together and we wasn’t . My husband , friend and my have problems with our lungs and my friend as a problem with her knee so we had a game going up the stairs up to the room so happy that we was on the 3rd floor I ask for a low one but didn’t give us one .
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Ann
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Clean room, friendly staff
Taylorb
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice hotel
Neil
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean room, staff courteous and helpful. Plenty of supplies, ie towels toilet rolls etc. Slightly difficult to navigate very steep stairs at the front of the building (lift was broke and had to climb to 6th floor) but staff told us to use back stairs which were much easier
Mohamed
icon-Business
Business
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Great experience, clean and spacious room.
Gareth
icon-Leisure
Leisure
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Lift out of order (since January), staff spoke to you as if they didnt care, marks on walls in bedroom, plug switch on radiator looked like it was coming out at some point, did an amateurish job of putting it back in. Next to no tv signal.
Number of reviews per page
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