Check in was straightforward as I’d already paid. Room was very basic but clean and tidy. Shower, sink and toilet were all clean and there were plenty of towels. The large bed was very comfortable and I slept well. Tea and coffee were provided. All in all, a good stay. Thank you.

A

Not what I expected tbh. I only needed a bed for the night but when I asked what time the restaurant shut I was told the restaurant isn’t open. I asked for the password to the secure Wi-Fi to be told I don’t know what it is. Please can you find out? No! When I checked the hotels website rather than Hotels.com I could see the spa, pool, bar and restaurant are all closed until further notice. Talking to the receptionist when I was checking out seems this has been the case since the days of covid! This is not made clear when booking through Hotels.com and that is naughty and you should do better.

Lovely clean room but no breakfast facilities. I'm not sure if this is temporary or permanent. Staff were polite and helpful, parking was plentiful and safe.

The room was super spacious and really well presented, everything was perfect. The parking was just outside with lots of it

The hotel is located near the A1 and has ample parking. At the time of this review the restaurant and leisure facilities were not open. The room was a very good size and the facilities were fine for a short stay.

Lovely clean and well appointed hotel, location was perfect for my business trip.

Easy to access with plenty of parking. Staff were excellent sorting and accessible room that allowed dogs. Very clean with comfortable beds. Things a bit jaded and the outside area needs tidying but nothing that affected our stay. Lisa on reception was so welcoming and helpful went out of her way for us.

A relatively quiet hotel, just far enough from access to the main A1. The room was clean with a comfortable bed and basic tea coffee facilities. Good for an overnight stop

Clean rooms, quiet, great bed plus good quality towels. Friendly staff

Parking was fine as the car park was almost empty, restaurant was closed and not likely to open any time soon. Bar was open but it only served bottled beer and it was £5 a bottle. Room and en suite was ok but a bit unloved. I had to go out to eat which was a pain as I really didn’t know the area and I definitely wouldn’t go back.

All good, and I was happy with my room and its king’s sized bed. Unfortunately their fitness facilities and restaurant are currently not in operation, hence you would need to find elsewhere to dine and if you wanted to have some exercise there is a leisure centre about 5 minutes from the hotel. Overall, I cannot complain and was satisfied on my visit.

Staff very friendly and helpful

Plenty parking, pleasant staff, decent room, very, very good value for money.

good parking good location, staff lovely. no fridge in room. asked for room to be serviced, bed was made and fresh towel but dirty cup and wine glass left for next night and tea bags not re filled. asked at desk and big apology so cleaners not so good

Parking easy , staff good , needs food and bar

Easy parking, big room, clean but dated. Staff great. Shower was really powerful and towels extra fluffy Really good value for price

Considering the hotel is only open for beds rooms it was in a decent condition just a little dated

Staff friendly, clean room, good parking

Basic, but fine. Family rooms are a good size, bathrooms seem newly refurbished. No restaurant or bar.