The room had a constant smell of sewage coming from the bathroom. Also this property is located in the middle of “casco antiguo” and it is very noisy. The good thing is that is walking distance to everything.

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Very modern and clean and the staff were very helpful

Very convenient location and like the way they communicate

Great space in a central location close to everything. Super modern and easy to check-in. Great to have a heating/AC that actually worked as it should as well.

Excellent for me and my family

All as described. Near main train station in Bilbao, also close to the center. Woukd stay again

Great room, really clean, comfortable beds. Very easy to access and good communication. Only skight downside was that it was a little noisy, both from the corridor and from the street. However, location was great and would recommend

Very clean, as described/in pics. Great location. Would stay again.

Good location, easy check-in, good communication.

Clean room and nice balcony.

This was the perfect location in Old Town Bilbao. The room was very compact, chic, and was ok for solo, but not really enough storage for two people (but maybe they have larger rooms for couples). Very secure. There was a small problem with the air conditioner but they attended to it quickly. Emails and questions while here weee responded to almost immediately. Lots of wonderful places to enjoy pintxos (and of course full menus). Would highly recommend.

Good experience: great location in old town Bilbao. Walking distance to everything. A little noisy in room, walls are thin. Bring ear plugs if sensitive.

issue with AC - room was missing the remote, they could not solve the issue until the 2nd day of my stay

Excellent location

Well located hotel. Clean and modern.

So cozy and comfy. Great spot!

Casual Fuentes was great. Family of 4 stayed in a room with plenty of bedding, quiet and a/c worked, etc. Right above great shopping and eating. Would stay again.

Family of four, room very spacious and clean. Regular housekeeping. Delighted with our stay. Location excellent, lots of nice restaurants and shops close by. Beautiful area of the city to base yourself in.

Good central location,clean property,good price.