The room was lovely however we noticed the heating wasn’t working in the living room on our second night and the washing machine didn’t work . We notified reception that evening , they came and gave us heaters and said the problem would be resolved . The following morning (after our second night of a 5 night stay ) the cleaner rang the bell and tried to enter the room to clean as he thought we had checked out . When I explained he was very apologetic. Later that evening , after 8.30pm the door to our apartment was opened and the lady from reception entered with new guests, she thought we had left that morning . Needless to say at that point we were concerned about our security. We went out on Monday evening and came back to find the door to our room open , at that point we decided we did not feel safe in the apartment and we would leave one day early

Responsiveness to online messaging and the ease of the check-in/out process.

Great location, friendly staff. Bathroom shower leaks water on the floor and could hear the neighbors partying and arguing - otherwise would be 5*

Clean room and the kicthen equitment you will need for a short stay.

Lovely spacious apartment and extremely clean. Will definitely return next season.

Super clean, ample and totally renewed. I stayed at one of the best hotels there last year, this is a much better option. 50 meters from the ski lift, where you can buy lift passes too!

The flat is very nice. It has been modernised and the lounge and kitchen area are big and you can relax there as a family. It’s very close to the loft to take you to the ski area and there are nice views of the mountains. The owners are wonderful as they have great communication, are very helpful and very flexible

El trato ha sido estupendo. Muy atentos y amables. Y el apartamento estupendo, muy completo y con todas sus comodidades y con vistas inmejorable

Nice apartment

Apartamento limpio y muy acogedor. Andy nos ha tratado muy bien . Siempre que le

Situación estupenda. Aunque es "zona media" de Sierra Nevada, es mejor que otros sitios de zona baja porque el telesilla está al lado. Eso sí, solo en horario de telesilla Parador. La alfombra hay que cambiarla, porque suelta muchísimo pelo. Lo demás estupendo, casi un 10.

La experiencia final fue desagradable ya que dejé el apartamento a las 9 de la mañana, el parking que pagamos aparte a las 17. El caso es que me envían un mensaje acusándome de intentar entrar a las 19,30 cuando ya estábamos de regreso en nuestra ciudad. Los códigos deben inutilizarse y si acusas sin sentido saber pedir disculpa. Una pena ya que el alojamiento nos gustó y pensábamos repetir.

Todo fue genia tanto el trato como la habitación bastante amplia y todo en muy buen estado! Genial para pasar unos días en familia en la sierra